Opportunity
We have a fantastic opportunity for a capable Account Manager with a Live Event background. The role requires attention to detail, servicing your account, and supporting the Live Experiences work we produce for our clients.
You will primarily be based in the client’s office with occasional logistical duties on-site. You will work directly with the client and the internal Client Services and Creative teams, managing the rollout of services and products for various client activities.
As a Live Event focused Account Manager, you will work with automotive dealers to support them in developing localised experiential campaigns, from planning through to delivery and post‑event evaluation.
This role requires you to work onsite with our client team in Basildon, Essex twice a week.
Day to Day Responsibilities
* Develop the client relationship and collaborate with agency teams to deliver activity that drives agency growth and profile.
* Take ownership and manage client projects from conception through to delivery, on time, on budget and on brand.
* Understand the importance of anticipating and communicating problems and opportunities, managing expectations to all parties through a project.
* Gain a full understanding of target audiences and their relationship with the brand and how to engage them.
* Take responsibility for managing the production of contact reports, status reports and status meetings.
* Attend and contribute to meetings with clients.
* Contribute to the production of an exciting briefing process.
* Work with planners to articulate strategies and briefs to clients and teams.
* Drive a shared creative ambition with clients from the outset of a project.
* Demonstrate an ongoing interest in industry‑leading ideas and emerging trends.
* Begin to develop an understanding of big‑picture finances (income, profit, scope, and contract).
* Begin to negotiate with clients and suppliers on fees and costs.
What You'll Need To Succeed
* Ideally you will have gained experience within a similar Account Management or Event Management role, within an agency or other fast‑paced environment.
* You will be enthusiastic, confident and self‑motivated and able to showcase the core Client Services skillset alongside a passion for delivering great work.
* Be able to articulate the role of a brand within the client portfolio and tell the brand story.
* Maintain a calm and consistent manner when plans change, with the ability to think on your feet.
* Look beyond the immediate day‑to‑day and identify potential issues and solutions.
* Have excellent interpersonal and communication skills (both written and verbal).
* Desire to achieve high quality standards with strong attention to detail.
* Be a self‑starter and team player who is solution oriented and knows how to “make things happen.”
* Organise and manage, prioritise and juggle multiple projects efficiently.
* Engage with senior stakeholders on both the client and agency side.
* Deliver clear, constructive feedback to all teams.
What We'll Give You
A thriving career with the chance to learn from passionate, talented colleagues and mentors. Exciting and varied client work with as much opportunity as you can handle. And a hugely sociable team to get to know.
Our Total Rewards consist of a competitive basic salary, an annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits.
* Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.
* Family‑friendly and flexible work policies.
* Attractive pension plan with financial wellbeing support and resources.
* Private healthcare insurance plan and mental wellbeing support.
* Employee Assistance Programme, career development and counselling.
* A range of generous parental leave offerings.
Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for.
Please note that with all our roles, you should expect some in‑person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.
Application Deadline: Ongoing
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