Are you passionate about delivering exceptional service and ensuring customers receive the best experience? We're looking for a Customer Service Specialist to join a dynamic team.
This is an ongoing temporary role for a minimum of six months to start as soon as possible.
The hours are Monday to Friday 8am until 4pm with a 30 minute lunch with the potential to work from home one day per week.
What you'll do:
Manage the full order to invoice process, ensuring accuracy and timely delivery.
Act as the first point of contact for customer queries and complaints, working cross functionally to resolve issues.
Coordinate with supply chain, finance, and warehouse teams to maintain service levels and stock availability.
Handle export documentation and customs processes for international customers.What we're looking for:
Strong communication skills across phone, email and face-to-face.
Excellent attention to detail and ability to multitask under pressure.
Competent IT skills, especially Excel.
Minimum 3 year's experience in customer serviceYou'll be part of a collaborative team. If you thrive in a fast-paced environment and love problem solving, we'd love to hear from you!
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job