Major recruitment has the pleasure of working with an industry leading business solutions company that specialise in supporting businesses with office supplies, workwear and furniture. They have seen amamzing growth over the last 2-3 years and now command a dominant market share.
This position is split between new business hunting and management of exiting accounts.
Summary of role:
The External Account Manager will deliver a high-level of service to all potential and existing customers for our client whilst increasing sales, product lines, profitability and developing long-term business relationships. In addition to developing new business and maximise sales through pro-active visits.
Key activities will include developing new business (prospecting/switch activities), customer development (activation/retention/contracts/terms), increase 'share of wallet' (preferred supplier/maximise spend), marketing support (outbound promotions/maximise take-up).
The responsibilities include but are not limited to:
Identifying new business opportunities at all times and prospect for new business everyday through outbound telesales activity
Identifying opportunity to quote and send the same day
Proactively increasing the product range sold into each customer
Understanding and fully utilising sales tools provided in order to maximise the full potential and spend of each customer
Achieving an initial gross profit margin
Achieving initial new business sales target
Achieving increased sales of an agreed percentage on existing customers
Ensuring all computerised records are kept up to date
Following and achieving weekly and monthly objectives
Actively supporting all marketing campaigns/outbound promotions by maximising take up where possibleSkills, knowledge and qualities required:
The ideal candidate will possess the following:
Experience in a similar role would be beneficial
Proficient in accurately pricing, maximising profitability whilst protecting GP%
Proficiency in Microsoft Office for Windows (Outlook, Word and Excel)
The ability to multitask, be organised, agree priorities and meet deadlines
The ability to adapt to change
Excellent verbal and written communication skills
Sound knowledge of customer base, customer needs and sales cycle an advantage
Knowledge of the Office Supplies industry or FMCG Marketplace is preferable