Location of Role: Chelmsford
Advert Closing Date: 21/10/2025
Starting Salary: £26,106.00 (pro-rata for part-time vacancies)
Part/Full Time: Part Time
Contract Type: Permanent
Working Pattern: Shift not 24/7
Weekend/Evening Working: Yes
Whilst you will be stationed at Chelmsford, there is a contractual requirement for you to provide cover at Colchester Police Station as required. You must therefore either have access to a vehicle with business use insurance cover or be able to travel to all stations within your area by other means.
To fulfil the role, you will need to be emotionally aware and be able to take ownership for any decisions you make. You will also be confident in using computerised systems to create, update and retrieve data from internal systems for which training will be given. You will have the highest degree of resilience and adaptability, with experience of working in a public facing role. You will be professional at all times and passionate about providing the best possible customer service to the citizens of Essex. If you think this sounds like you, we would love to hear from you.
The successful candidate will be able to demonstrate experience of the following within their application:
1. Takes ownership of own workload and is confident working under pressure with minimal supervision.
2. Well-developed verbal and written communication skills, with the ability to communicate with colleagues at all levels of seniority, external agencies and members of the public.
3. A good standard of education to GCSE 9-4 level (or equivalent) including English and Mathematics or demonstration of maturity and experience to this standard are essential.
It would also be beneficial if you could demonstrate:
4. Good keyboard skills, familiar with using a computer and experience of using Word, Excel and email.
5. Experience working in a public facing role, managing conflict and resolving complaints.
Your application is shortlisted on the content provided within the 'reason for application' section. Please ensure you provide as much detail as possible as insufficient information may mean that you do not meet the shortlisting criteria.
The starting salary for this role is £26,106. pa (pro rata). Essex Police offer incremental increases within this salary band; therefore the salary will rise to £28,650 pa (pro rata), in addition to other agreed pay awards. All hours worked at weekends attract an enhanced rate of pay at time and a half.
All of our posts require a level of vetting and security clearance. During the recruitment process you will be sent vetting information forms to complete.
Kent Police and Essex Police welcomes applications regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, sex, or employment status.
If you’re not from the UK, you must be a resident in the UK and have lived here continuously for the last three years. You must also be free from restrictions with indefinite leave to remain. If you’re from the UK you must have lived here continuously for the last three years. This doesn’t apply to those serving abroad in the British Armed Forces.
As a Disability Confident Leader we:
6. have subjected our Disability Confident self-assessment to external challenge and validation
7. are taking an active leadership role in encouraging and helping other employers on their journey to becoming Disability Confident.
Diversity, Equality and Inclusion are central to the values of our organisation. At Essex Police we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work.
Through the dedicated commitment of our support networks, DE&I team and wider HR departments, we are on a journey to embed our DE&I commitments, ensuring Essex Police is an employer of choice; where everyone feels included.
Essex Police and Kent Police are an equal opportunities employer. Communications may be recorded for monitoring purposes.
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