Near You Coordinator Middlesbrough Location: Middlesbrough Tees Valley Salary: £9,984 (FTE £24,960) Hours: 14 per week Contract type: Fixed Term until 31st March 2026 Application deadline: 9am 30th June 2025 Interview Dates: Week beginning 7th July 2025 About RNID We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better. RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most. Join our team This role is important to us and this is where you come in… As a Co-ordinator for our RNID Near You community service in Middlesbrough you will focus and lead on developing and delivering the community service across your designated area through drop-in sessions offering: practical hearing aid support information on hearing loss and tinnitus hearing checks You will be responsible for co-ordinating up to 10 drop-in sessions and be able to recruit, train and manage a team of up to 15 volunteers to deliver the service. You will have responsibility for the set up and running of these sessions and have good local knowledge of the chosen area to seek new opportunities for delivery of the RNID Near-You services. This service includes supporting local Deaf groups to meet weekly with the support of volunteers. You will have British Sign Language skills, either lived experience or BSL qualifications at level 3 and above. We are looking to appoint a motivated person with a keen interest in supporting people with their hearing loss. While you will be home based, there will be regular travel to all venues where we will provide drop-in sessions in community settings. You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals and service users. You have experience managing events, your own workload and are able to work evenings/ weekends if required. You are able to physically assist clients with hearing aids sensitively, giving clear guidance and taking into account individual wishes and health needs. You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word. What we can offer you Your benefits include: 28 days annual leave plus all bank holidays Plus 2 wellbeing days for extra flexibility Sickness benefit entitlement from day 1 Fully remote working with no core hours £26 remote working allowance every month In person whole staff conferences throughout the year Pension scheme with 4% employer contribution Employee assistance programme that provides counselling sessions Additional benefits for maternity, paternity and adoption Hospital Saturday Fund health benefit Access to an event ticketing platform Our commitment to diversity We are committed to supporting our staff including making reasonable adjustments. If you require support to apply for or fulfil the requirements of this role, please inform us so we can discuss the options with you. Disability Confident Disability Confident is a government scheme designed to encourage employers to recruit and retain disabled people and those with health conditions. It has replaced the previous Two Ticks Positive About Disabled People scheme that you may have heard of. RNID is proud to be a member of Disability Confident and as a Disability Confident Leader we recognise the value disabled people bring to RNID. We offer interviews to any candidate that tells us they have a disability and meets the minimum criteria for the role. This project is funded by Middlesbrough Council