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Study support service officer

Exeter
NHS
Service
Posted: 8 September
Offer description

Overview

The RDN is a new organisation with new structures, governance and ways of working. Study delivery in England will be supported through 12 NIHR Regional Research Delivery Networks (RRDNs). These will work with the national Coordinating Centre (RDNCC) and the Department of Health and Care to provide a joint RDN leadership function via the RDN Board, so that the NIHR RDN as a whole functions as a single, transparent organisation with a shared vision and purpose. The Royal Devon and Exeter University Hospitals will be the Host Organisation for the South West Peninsula RRDN region.

As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.


Details

Date posted: 01 September 2025

Pay scheme: Agenda for Change

Band: Band 5

Salary: £31,049 to £37,796 a year pro rata

Contract: Permanent

Working pattern: Full-time

Reference number: 185-1593-11373

Job locations: Royal Devon and Exeter Hospital, Barrack Road, Exeter, Devon, EX2 5DW


Role and responsibilities

More detail about the role The Study Support Service Officer is responsible for supporting the delivery of Study Support services following relevant Standard Operating Procedures (SOPs). This includes engaging with multiple partners across the region by supporting the coordination of communities and events, and maintaining systems for costing and attribution of studies to provide appropriate support for regional organisations with their data requirements. The Officer’s efforts underpin the success of the Study Support Service, enabling the smooth operation of services and contributing to the overall goals of the Research Delivery Network. The team offers a positive, developmental environment and involvement in innovative health and care research. The role provides opportunities to work with research partners across the health and care system.

The NIHR RRDNs have three key roles: (1) provide support to research sites to enable effective and efficient initiation and delivery of funded research; (2) enable strategic development of new and more effective delivery capability and capacity, including bringing research to under-served regions; (3) work jointly with the Coordinating Centre in strategic oversight of the NIHR RDN to maintain a portfolio of high-quality, funded studies and serve the delivery needs of investigators and R&D teams.

The Study Support Service is the cornerstone of the Research Delivery Network, facilitating delivery of studies while enhancing capacity and capability. The contractual base can be Truro, Plymouth, Exeter or Taunton, with regular travel to local and regional offices.

Working pattern: 37.5 hours per week over 5 days (condensed hours may be considered)

Interview Date: 26/09/2025 (To be confirmed)

Contact: Maxine Hough, Study Support Service Senior Manager at max.hough@nihr.ac.uk


Qualifications and requirements

Essential

* See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

* See job description text above, and (where applicable) you can download a copy of the full job description


About us and benefits

The Royal Devon University Healthcare NHS Foundation Trust operates across Northern, Eastern and Mid Devon with over 15,000 staff. We deliver emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). We provide integrated health and social care services across community settings, primary care and specialist services, with strong links to local universities supporting research and innovation.

Benefits include flexible working schemes, 27 days annual leave (rising to 33), occupational health services, staff discounts, cycle to work, NHS Pension, and other schemes. We are committed to inclusivity and encouraging applicants from all backgrounds.


Disclosures

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires Disclosure to check for any previous criminal convictions.


Employer details

Employer: Royal Devon University Healthcare NHS Foundation Trust

Address: Royal Devon and Exeter Hospital, Barrack Road, Exeter, Devon, EX2 5DW

Website: royaldevon.nhs.uk

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