Customer Care Assistant - Full Time Over 18 - Sprucefield, Lisburn
Client: [Client details missing]
Location: Lisburn, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Reference: 29c01e86dfed
Job Views: 3
Posted: 02.05.2025
Job Description:
Overview
McDonald's is a globally recognized brand committed to core values: Serve, Inclusion, Integrity, Community, and Family. We strive to foster a safe, respectful, and inclusive workplace, offering quality jobs and opportunities for all.
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Your activities include welcoming children, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in dining and toilet areas, and creating a warm, welcoming atmosphere. It is your responsibility to establish positive communication with customers and keep the manager informed about customer satisfaction.
You will work in a fast-paced, energetic environment, and we are looking for someone with a genuine smile, the ability to connect with customers, and make them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. You should be able to sustain high energy levels while working efficiently and productively.
Benefits include holiday pay, service awards, meal allowance, employee discounts from top brands, and more.
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