Our Horticulture Managers play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, providing excellent plant advice, and maintaining department standards, while working alongside the general manager to set a standard within our flagship department.
Responsibilities
* Oversee the horticulture department operations to maximise profitable sales and growth, creating a customer-focused environment.
* Provide expert advice and guidance on plant care, maintenance, and core gardening products.
* Inspire your team to deliver the best in-store experience by creating a memorable customer journey.
* Work closely with central support teams, maintaining excellent communication to improve our business.
* Ensure all health & safety regulations are followed, prioritising employee and customer welfare.
* As a senior management team member, undertake duty manager responsibilities including key holder duties.
Who We Are Looking For
* Horticultural expertise combined with retail management experience.
* Commercial awareness with understanding of budgets, profitability, and sales growth.
* Ability to identify training needs and effectively coach and develop team members to ensure a first-class customer experience and a safe environment.
* Adaptability to respond quickly and positively to changing priorities, workloads, and regulations.
* Leadership qualities to manage change and motivate the team through seasonal variations.
* Alignment with our values: being a team, continuous improvement, positivity, passion for gardens, and customer focus.
What We Offer
* Generous annual leave entitlement with flexible holiday scheduling.
* Uncapped store discount: 50% off in our Restaurants, 25% off in the Garden Centre, and 10% off in food halls.
* Access to Wagestream for financial wellbeing support, including early earnings, savings, and advice.
* Support from the Retail Trust, including confidential support, virtual GP, counselling, and retail rewards.
* Opportunities for development via Dobbies Academy and eLearning platforms.
* A passionate, diverse, and supportive team culture committed to customer satisfaction.
About Us
Founded in 1865 by James Dobbie, Dobbies is the only garden centre retailer with stores in every UK nation. We celebrate garden living year-round through our products, concessions, and services, with stores often featuring restaurants or coffee shops. We organize community events and support a national charity, fostering a welcoming environment for colleagues and customers alike. We are dedicated to being a great place to work, encouraging our team to thrive and share their successes.
#J-18808-Ljbffr