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Helpdesk manager

Chadderton
Global Draw Limited
Manager
Posted: 24 October
Offer description

Gaming:

Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

Position Summary

Responsible for overseeing day-to-day administrative, financial, personnel and procedural activities for product and/or service operations functions in a non-manufacturing environment for a company site(s). Leads site efforts to develop and improve through efficient and effective integrated processes, implementing common management processes/services to leverage organization resources. Directs operations review of cost and service structures, productivity measures and delivery methods to achieve planned targets. Typically acts as a point of contact or gatekeeper between management and staff. May select, develop and evaluate personnel to ensure the efficient operation of the function/unit. This job match is for incumbents with overall management responsibility for multiple functions housed in a single location or multiple locations. Incumbents with responsibility for a single functional area should be matched to the appropriate function management role. This job may have multiple incumbents who act as a Chief of Staff or similar role for a major region, region, country, group, unit or division reporting to the head of one of these entities. If the incumbent has responsibility for operations in a manufacturing company, match to Operations (Manufacturing). If the incumbent manages multiple functions for a country or geographically-defined region, match to Country General. See also, General - Division/Business Unit Management focus if responsible for managing multiple functions for a single business unit or division.

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