NIGHT PORTER
3 nights, 24 hrs per week
£15,238.08 per annum + monthly service charge payment
If a candidate wishes for additional hours these can be made available in other departments e.g. food and beverage service
Benefits
* 4 weeks holiday rising to 5 weeks with service
* 8 Bank holidays
* Free car parking
* Employee uniform
In addition you will benefit from a range of company benefits including: discounted hotel accommodation for yourself and your family at all hotels; discounted hair treatments at our two Utopia Spas; discount off all food & beverage at all hotels; discount of individual treatments booked in our two Utopia Spas; discount on retail products in our two Utopia Spas; refer a friend staff recruitment scheme. In addition you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversaries including: your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday.
The Place
Langshott Manor Hotel, part of Alexander Hotels, a private group of quality hotels of distinction just outside London.
4 AA Star, Award winning Elizabethan Manor House set in 3 acres of stunning grounds with an ancient moat. 22 bedroom hotel with the many charming lounges all with open fires as well as the sumptuous 2 Rosette Mulberry Restaurant.
Please see our website for a full list of facilities and bedrooms.
The Role
Covering a full range of guest services including reception, food and beverage service and banqueting setup duties. You will be part of a small team responsible for guest care and security during the nighttime hours.
* 3 nights, 24 hours per week including weekend shifts on a rota basis. Shifts are 22:45 to 07:15 allowing for a 30-minute break.
* Guest care and service including guest check in and check out, answering/handling hotel switchboard, enquiry handling, preparing and serving light snacks/meals, banqueting setups, bar service out of hours, general porter/concierge duties.
* Security including completing security clock rounds, fire checks, locking up the hotel and spa, managing the front door access during the night, complying with fire prevention and fire procedures.
Requirements
* Smart appearance
* Friendly manner - even at Night!
* Customer service experience
* Mature approach to customer service and safety/security issues
* Must have 2 excellent references available to be checked
* Experience of night shift working preferred
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