Job Description
Service Controller Special Purpose Vehicle Company (Leeds)Salary: £32,000 £32,000 per annum (depending on experience)Location: Leeds Hours: 39 per week PermanentAre you looking for a dynamic, customer-focused role within a leading special purpose vehicle company? We are currently seeking aService Controllerto join our Leeds -based team. This is a fantastic opportunity to play a central role in a fast-paced service operation supporting specialist vehicles.About the Role:As a Service Controller, youll be the key interface between our customers and engineerscoordinating service requests, planning engineer workloads, and ensuring smooth operations across the board.
Youll help manage the day-to-day running of our service centre, using tools like SAP to drive efficiency and deliver outstanding customer support.Your Core Responsibilities:Handle and log customer service requests, taking full ownership from start to resolution.Schedule daily engineer workloads and coordinate job planning.Create job cards, raise notifications, and order required parts.Manage machines on contract maintenance and update planners.Ensure accurate job sheet processing and follow-up calls post-service.Provide timely and professional communication with customers and team members.Support onsite meetings and H&S initiatives.Working Hours:Monday to Thursday:8:00am 4:45pmFriday:8:00am 3:45pm(Includes a 45-minute unpaid break each day)What Were Looking For:Experience in a service coordination or scheduling role (automotive/engineering background is a plus)Strong organisational and communication skillsSAP or similar system experience (preferred, not essential)A team player with a proactive, problem-solving mindsetWhats in It for You?Salary:£32,000 £34,000 (depending on skills/experience)Bonus:Profit-Related Bonus Scheme (5% of basic salary)Holidays:25 days plus Bank HolidaysPension:Personal Pension Scheme3.5% employee 5.5% employer contribution5% employee 7.5% employer contribution (after 3 months)Life Assurance:5x basic salary (from day one)Extras:Discount Shopping PortalFree On-Site ParkingCycle to Work SchemeEmployee Assistance Programme (EAP)Access to Training & DevelopmentMental Health First Aiders on-siteJoin a company that values technical excellence, service quality, and employee wellbeing. If you're ready to take the next step in your career and thrive in a role where every day is different, wed love to hear from you!Apply now to become part of a respected leader in the special purpose vehicle industry.INDKATPBN1_UKTJ