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Client:
dormakaba
Location:
Tiverton, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
bd4858b4b3de
Job Views:
5
Posted:
02.06.2025
Expiry Date:
17.07.2025
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Job Description:
The Installation & Service Team are responsible for the installation, service, and commissioning of dormakaba Access Control Solutions (ACS) and Entrance System Control (ESC) hardware solutions.
The Entrance System Control Service Engineer is responsible for preventative and reactive service of security hardware products, including Revolving Doors, Pedestrian Speedgates, and Turnstiles.
Your Tasks:
* Be an active and proactive member of the ACS ESC team, working closely and positively to ensure the growth of the ACS ESC business unit.
* Provide excellent customer service, behaving professionally and supportively while protecting customers and visitors from harm by adhering to Health and Safety guidelines.
* Ensure service visits are conducted efficiently and cost-effectively.
* Meet agreed customer and dormakaba KPIs.
* Maintain excellent communication with customers and the service coordination team.
* Complete services in a single site visit whenever possible, staying on site if necessary.
Your Skills:
* At least 10 years of relevant experience.
* Installation and Service management skills.
* Excellent verbal and written communication skills with attention to detail.
* Ability to build meaningful internal relationships and networks.
* A degree in Engineering is desirable but not essential with relevant experience.
Our Offerings:
At dormakaba, we are a globally successful company with a family business culture, employing over 15,000 employees worldwide. In the UK, we offer numerous development and training opportunities, supporting over 500 employees in the field and office locations.
We care for our employees, offering an attractive salary and additional benefits.
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