Ecommerce Product & CRO Manager
Location: Surrey, UK (Leatherhead) - 3 days a week onsite
Compensation: £50,000 + Benefits
We’re supporting an internationally renowned professional health brand—passionate about elevating confidence through best-in-class products, education, and technology. They’re seeking an ambitious Ecommerce Product & CRO Manager to own the digital customer experience across their Shopify+ websites.
The Role
You will:
* Lead the technical product roadmap and Conversion Rate Optimization strategy, working with external developers and platforms like Intellimize
* Design and execute A/B and multivariate tests to improve UX, funnel performance, and conversion rates
* Manage and enhance the ecommerce tech stack for scale and efficiency
* Analyse ecommerce, traffic, and customer data to uncover growth opportunities and deliver actionable strategies
* Ensure sites are SEO-optimized, mobile-responsive, and high-performing
* Collaborate with CRM, trade, social, and marketing teams to integrate ecommerce innovation into broader campaigns
* Introduce and manage AI/LLM tools to improve UX, automation, and reduce third-party reliance
* Monitor and report on key metrics: conversion rate, site speed, bounce rate, average order value, and operational efficienc
1. Who We’re Looking For
You’ll thrive in this role if you have:
* Hands-on Shopify+ experience and solid DTC e‑commerce knowledge
* Strong analytical capability—comfortable deriving insight from data
* Experience managing A/B and multivariate testing frameworks
* SEO fluency and UX/UI best practice knowledge
* Basic coding skills (HTML/CSS/JavaScript) or a technical curiosity
* A proactive, agile, and entrepreneurial mindset
* Strong communication skills and a collaborative approach
* High attention to detail and composure in a fast-paced environment
Why Apply?
* Attractive benefits: Private healthcare, virtual GP, life insurance, wellbeing support
* Financial stability: 5% employer pension contribution + advisory support
* Work-life balance: Hybrid Working Arrangments
* Perks: £70/month product allowance, early access to new launches, staff discounts on prestige brands
* Growth & Culture: Development via L&D platforms, complimentary skincare treatments, an office ice cream fridge, and vibrant, values-driven team
* And more: Your birthday off + 5 paid sick days annually
If you’re an ecommerce specialist keen to lead digital growth for a premium skincare brand, let’s talk. Share your CV and availability, and let’s explore how you could make an impact.
Apply now or get in touch for a confidential chat!