Job Description
Job Advert: Resource Planning Manager
Location: Belper
Salary: Circa £32,000
Are you an experienced planner with a knack for getting the most out of people and processes? Our client, a well-established and respected business, is looking for a Resource Planning Manager to join their growing team. This is an exciting opportunity to take ownership of resource strategy and help drive operational excellence.
️ Key Responsibilities:
* Design and implement strategic resource plans that align with company goals and service level agreements (SLAs).
* Develop and maintain forecasting models to predict short- and long-term resource needs across departments.
* Monitor utilisation, identify gaps in field and contact centre coverage, and make data-driven adjustments to resource allocation.
* Work closely with department heads to resolve resource conflicts and ensure optimal workforce balance.
* Lead a team of resource planners-setting objectives, guiding best practices, and fostering continuous improvement.
* Track and report on key performance indicators (KPIs) to support operational efficiency and decision-making.
What We're Looking For:
* Proven experience in business resource planning or workforce management.
* Exceptional organisational skills and attention to detail.
* Confident communicator, comfortable working with a range of stakeholders.
* Calm under pressure, with a flexible and adaptable approach.
* Proficient in Microsoft Office and familiar with web-based planning tools.
* GCSEs in Maths and English at Grade 4/C or above (or equivalent) are essential.
Why Apply?
You'll be joining a supportive team in a company that values efficiency, communication, and continuous improvement. If you're looking for a role where you can make a tangible impact on the business, this could be the perfect fit.
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
#J-18808-Ljbffr