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M&e assistant

Sutton Coldfield
The Belfry Hotel and Resorts
Assistant
Posted: 6 September
Offer description

About the role

As a food and beverage assistant, your duties include all those of a waiter or bartender:

* To welcome all guests in a polite and friendly manner
* To deliver a great experience from beginning to end
* To confidently talk about our drinks menus, offer upsells and enthusiastically engage with guests
* Cleaning and good hygiene practices are a large part of this role
* To work across any of the outlets that are in need of assistance to ensure the smooth running of the resort as a whole


About you

You don’t need experience to start your career with us at The Belfry Hotel and Resort. We have a great team that will train you and give you all of the skills you need to be successful. If you do have previous experience that’s great, we will take your skills and elevate them in a department where you feel you would be the best fit. For all of our future employees our requirements are…

* You are passionate about delivering a fantastic service to our guests
* You enjoy engaging in conversation, talking about our products and the resort
* You are a natural when it comes to selling
* You are outgoing and enthusiastic
* You have a can-do attitude and are proactive


Belfry Benefits

* Wellness
* Discounted gym membership and access to team-led fitness sessions, such as our Belfry running club
* Team social events throughout the year
* Belfry-wide wellness programme with external speakers, focusing on ‘mind, body & soul’
* The Burnt Chef Project partnership, offering unlimited, fully-funded counselling and mental health support
* Wagestream access to all employees – track earnings, saving accounts, and access to wages when you want
* Healthcare schemes: life assurance, 24-hour GP, health cash-plans
* Employee Assistance Programme
* The Belfry is committed to the Hotelier’s Charter, demonstrating our commitment to our people


Showing some appreciation

* Long service awards
* Additional paid holiday for long service
* Reward Vouchers
* Free meals on shift in our canteen
* Annual Belfry awards
* Team appreciation events
* Fantastic resort discounts across restaurants, bars, retail, and golf
* Bed & Breakfast from £35 per room
* Free staff parking
* S subsidised taxi service for those who don’t drive
* Live-in accommodation for up to 3 months
* Relocation bonuses


Learning & Development

* Excellent training and career opportunities
* Internal career pathways programmes
* Access to The Belfry Campus Learning
* Commitment to developing our team through apprenticeship programmes


Making a difference

* Belfry ESG committee, dedicated to delivering an environmentally sustainable business
* Supporting industry, local and national charities
* Pledges made on ‘Make Good Grow’, offering our team’s expertise and support to good causes
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