Sanctuarymanages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives.
Scheme Manager : Part Time
Derryck Evans House, Swindon
GBP 22,329 : GBP 23,020 per year
33 hours per week
The Scheme Manager is an essential role within the team. Working from an office based at the scheme, managing the building and residents, you would be part of a team of 12 scheme managers located in the South West, reporting to a Housing Officer who works remotely.
The role of Scheme Manager will include:
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Encourage residents to maintain their well:being and independence through the effective delivery of high quality, safe and value for money housing support services that meet their identified needs and organisational objectives
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Meet all legislative and regulatory requirements for housing services activities to ensure clean and safe homes for the Group's customers, including undertaking compliance testing, risk assessments and scheme inspections and ensuring faults are reported and monitored
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Promote resident involvement and provide information on local community services and agencies to promote well:being and independence
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Effectively manage relationships with key stakeholders, service providers including contractors and residents, identifying any shortfalls in service delivery and ensuring they are dealt with appropriately
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Coordinate the delivery of local services to ensure the scheme(s) are maintained and kept clean and secure, in accordance with Group standards and lease obligations
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Provide administrative support for the delivery of high quality and value for money housing services, including maintaining accurate records and supporting resales
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Assist the Housing Officer with the setting and monitoring of budgets and accounts and support effective income recovery
Skills and experiences:
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Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths
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Some experience of working with older people in a support capacity and understanding their individual needs or similar
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Working knowledge of the key needs and services available to residents
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Working knowledge of working to deadlines and prioritising work loads
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Some experience of problem solving and implementing effective solutions, including referrals as needed
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Ability to interpret and maintain computerised information and documentation
Why work for us?
We are a not:for:profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
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25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
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A pension scheme with employer contributions from Sanctuary
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Life Assurance
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Employee Advice Service including counselling
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Cycle to Work scheme
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Voluntary health plans
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Employee discounts
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Wellbeing support and tools
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Employee recognition scheme
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Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
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GBP 22,329 per annum (rising to GBP 23,020 per annum after 12 months, subject to