The opportunity
Delaware North UK is hiring casual Hospitality Managers to join our collaborative team at the buzzing Stadium of Light, in Sunderland, Tyne and Wear. In this incredible environment, there are always opportunities to thrive. As a Hospitality Manager, you will be managing teams and operational strategy, providing inspiring leadership, and guiding collaboration to deliver exceptional guest dining experiences. Your hospitality passion will shape team dedication and be the driving force behind outstanding services for our guests, so if you are a strong, composed leader, share our vision for operational excellence, and are ready to lead energetic and diverse teams in an incredible setting, take a shot at your career with us. Between great teammates and the roar of the crowd, it hardly feels like work at all, so if you are ready to join our valued team in this electric atmosphere, apply now to kick off your new career.
Pay
The expected pay for this role is £15.04-18.96ph
What we offer
Lofty goals? We have them too. At Delaware North UK, we like a challenge, and talent and hard work are rewarded. Here, you’ll find yourself working at the coolest venues with some of the best team members. We’re looking to create the future of hospitality, so if you’re ready to take the next step, score your next career goal with us and see why Delaware North is your best move yet. As our team member, you’ll receive:
* Competitive weekly pay
* Flexible hours, choosing part-time shifts that suit your lifestyle, including evenings and weekend
* Free meal every event day
* Experience in a dynamic workplace hosting major national and international sporting events and concerts, kicking off the sporting season with The Lads at Sunderland A.F.C. in the 2025-2026 Premier League season, and Women’s Rugby World Cup 2025 match between England’s National Rugby team and USA still to come in 2025
Help us delight the world by applying today.
What will you do?
* Demonstrate leadership to teams, training new team members while directing and developing a strong kitchen and hospitality frontline and supervisors, promoting service excellence in a Tommy Banks Michelin star restaurant
* Elevate the guest experience, delivering top-tier service and satisfaction
* Lead the efficient handling of guest enquiries
* Effectively manage operational excellence, including inventory, staffing, and performance metrics
* Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence
More about you
* Experience managing, supervising, and leading large hospitality teams
* Knowledge of the Food Beverage industry, preferably within hospitality and catering environments
* Skills in written and verbal communication, teamwork, organisation, strategic thinking, and multitasking in a fast-paced environment
Source: Hospitality Online
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