Customer Delivery Driver - Stafford Extra, Stafford
Client: Tesco
Location: Stafford, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Reference: 3839d9bce1b6
Job Views: 11
Posted: 28.04.2025
Expiry Date: 12.06.2025
Job Description:
About the role
Availability Window
* Sun: 19:00 - 23:00
* Mon: 19:00 - 23:00
* Tue: 19:00 - 23:00
* Thu: 19:00 - 23:00
* Fri: 19:00 - 23:00
* Sat: 19:00 - 23:00
Compensation: Our Customer Delivery Driver rate starts from £12.92/hour; inside M25, it increases to £14.05/hour. Additional payments may apply based on location.
We guarantee a minimum of 16 hours per week, with options for fewer hours (minimum 12). We offer flexibility in scheduling within the specified availability windows, with 3 weeks’ notice for shifts.
Customers are at the heart of everything we do. As the face of Tesco on the road, you'll deliver from Lands’ End to John O’Groats, meeting and assisting customers in their homes. This role involves more than driving—it's about delivering excellent service with a smile.
Responsibilities include:
* Ensuring the van and trays are clean and organized
* Keeping the delivery area tidy and picking up litter
* Washing trays as needed
* Loading the van and checking its roadworthiness
* Communicating with customers about order changes, substitutions, and refunds
* Handling products carefully
* Explaining substitution charges to customers
* Delivering within the scheduled time slot
* Calling customers if early or if delayed by 30+ minutes
Requirements:
* Build positive relationships with colleagues and customers
* Be welcoming and attentive in interactions
* Respond quickly to customer needs and adapt to change
* Be energetic and driven to exceed expectations
* Share ideas for store improvements
* Hold a valid UK/EU/EEA driving license (full or automatic) for at least 12 months with no more than 3 penalty points
Benefits include:
* Starting holiday of 20 days plus a personal day, rising to 22 days after 12 months, plus Bank holidays
* Flexible working requests from day one
* Colleague discounts: 10% off and 15% during pay weekend, saving up to £2,000 annually
* Access to wellbeing resources
* Life cover of five times your salary and pension contributions up to 7.5%
* Choice of benefits: discounts, shares, cycle schemes
* Uniform provided and support policies for all life moments
* Access to colleague networks for diverse backgrounds
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