Overview
Retail Security Officer (Full Time) at Mitie Cleaning & Hygiene Services. Location: Norwich. Hours: Any 5 from 7 days (rotational weekends). Pay Rate: £13.60 per hour.
Responsibilities
* Use ASCONE to maintain the security of the site.
* Conduct regular patrols of the site, both internal and external.
* Deliver customer service to staff and visitors.
* Support staff with any reasonable request.
* Ensure the relevant reports are completed for accurate information.
Training
Fully complete all required competency training, undertake additional training for continuous self-development as directed by the Operations Manager. Renewal of your SIA licence is required 16 weeks before expiry.
Health & Safety
* Look out for, and immediately report, any Health & Safety hazards or potential hazards on site.
* Stay alert to threats or changes within the work environment and take appropriate action to reduce disruption, loss or damage.
* Maintain professional conduct in challenging situations and with difficult customers.
* Complete an accurate and detailed entry of any incidents on the on-site system.
* Call emergency services and the Communications Centre to report all incidents.
What We Are Looking For
* Previous security experience is required.
* Door Supervisor & CCTV SIA License.
* Excellent communication skills.
* Ability to work well under pressure.
Benefits
* Flexible benefits platform with options to suit your lifestyle.
* Virtual GP for you and household members; access by video or phone.
* Salary Finance: financial wellbeing tools including early access to earned pay and loans.
* Choices platform to tailor benefits (e.g., dental insurance, shopping discounts, technology purchases).
* MiDeals high street discounts, cycle-to-work scheme, and more.
* Life cover and savings schemes, Mitie Matching Share Plan.
* Mitie Stars recognition program with monthly cash prizes and a potential annual top prize of £10,000.
* Career progression and access to training and development resources.
* Mitie is committed to accessible recruitment; reasonable adjustments available on request.
About Mitie
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking and government sites to hospitals and schools.
Join our Mitie Team. Together our diversity makes us stronger.
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