Greystar Greater London, England, United Kingdom
Maintenance technician
Greystar Greater London, England, United Kingdom
Job responsibilities and requirements for the Maintenance Technician role are listed below.
Responsibilities
* Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all residents enjoy a high level of cleanliness throughout their community.
* Communicate effectively with customers, clients and colleagues; demonstrate a clear understanding of issues and use initiative to respond accordingly.
* Maintain a focus on delivering services within agreed budgetary and resource parameters.
* Monitor the electronic maintenance reporting system through TCAS or Base360 daily, ensuring tasks are completed to a high standard and within suitable time scales, liaising with tenants when required.
* Administer all property maintenance and records in accordance with Greystar policies and procedures.
* Maintain adequate levels of spares, stock and supplies, ensuring effective forward planning.
* Respond to calls outside office hours which cannot be resolved without a presence on site, referring to appropriate contractors as necessary.
* Undertake repair and maintenance tasks to a high quality including plumbing, joinery and carpentry, painting/decorating, maintenance of lighting, and required statutory testing.
* Understand and respond to health and safety matters in an appropriate and timely manner.
* Move furniture and heavy items on site as required.
* Ensure all common parts of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair and cleanliness.
* Coordinate contractors/suppliers executing minor works contracts on site.
* Monitor subcontractors' performance to standard and retain accurate records of their site operations including RAMS and Permits to Work.
* Highlight and assist with the management of any community works.
* Assist the Community Manager in key management ensuring high levels of security at all times.
* Accompany external contractors on site in line with key management and access to accommodation policies and practice.
* Ensure annual checks are carried out for statutory insurance and qualifications.
* Ensure the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard-free, supervising external contractors as required.
* Manage and maintain all statutory testing records, utilising other team members where appropriate.
* Carry out annual PAT testing and inspections of emergency lighting, weekly fire alarm tests and fire evacuations.
* Follow safe working practices in line with Company guidelines.
* Report any incidents or accidents to the Community Manager using the correct system and documentation.
* Review site risk assessments as required with the Community Manager.
* Look to maximise efficiency of utilities.
About You
* A reasonable level of general education (O’Level/GCSE level or equivalent) with demonstrable written and numerical skills.
* Awareness of health and safety requirements onsite.
* Continually strives to improve knowledge, skills and abilities to produce the best results.
* Trade qualification relevant to undertaking repairs and maintenance in a residential building (e.g., Building Crafts Operative Certificate, City and Guilds or NVQ) is essential, with experience in decorating and making good.
Experience & Skills
* Experience undertaking repairs and maintenance in a domestic residential environment or as a general builder/residential construction in trades such as plumber, electrician or carpenter.
* Fluent English verbal and written communication skills.
* Helpful, friendly personality with effective communication and professional, courteous conduct toward colleagues and residents.
* Good team player with strong relationship-building and influencing skills.
* Positive approach and ability to work with little supervision.
* Ability to determine cost-effective solutions to repairs.
* Contractor and supplier supervision skills are desirable.
* Excellent organisation skills with the ability to multitask and prioritise.
* Numerical skills necessary to complete the above activities.
* Flexible approach to work and adaptability to a changing environment.
Benefits
Healthcare: Health insurance (including company-paid opportunities) with options for dental and vision insurance where available; depends on country.
Retirement Planning: Competitive retirement savings plans, including employer-matched options where applicable.
Paid Time Off: Generous paid time off, including holidays and sick leave; varies by country.
Paid Parental Leave: Maternal and paternal paid leave available for birth or adoption of a child.
Professional Development: Ongoing support for career advancement opportunities and corporate training programs.
Employee Assistance Program: 24/7 confidential counseling support at no cost.
Note: Benefits may vary by international region.
Seniorities and Type
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
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