Ocean Export Operator / Account Manager
Location: Leeds, West Yorkshire
We are working with an established freight forwarding company seeking an experienced Ocean Export Operator / Export Account Manager to join their Export team based in Leeds.
Salary: £30,000 - £35,000 (dependent on experience)
Benefits:
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Monthly bonus scheme
Contributory pension
23 days holiday + birthday off
Free on-site parking
Supportive, team-focused office environment
This is a hands-on, operational role focused on deep sea export freight, working closely with allocated clients and managing shipments end-to-end.
You will be joining a small, close-knit export team, where everyone takes ownership of their work and supports each other to keep operations running smoothly. Prior experience within sea freight exports is essential, particularly in a fast-paced environment working with shipping lines and carrier systems.
Role Overview
You will take ownership of sea freight export shipments from booking through to completion, acting as the main point of contact for your clients while ensuring all operational, documentation, and communication processes are handled efficiently.
The role is primarily focused on deep sea exports and requires someone confident managing bookings directly with shipping lines, navigating carrier systems, and dealing with the day-to-day challenges of export operations.
Key Responsibilities
Manage sea freight export shipments (LCL & FCL) from booking through to completion
Act as main point of contact for allocated clients
Make and manage bookings directly with shipping lines and consolidators
Prepare and process shipping instructions and bills of lading
Liaise with customers, carriers, and overseas agents
Monitor shipments and proactively manage delays or issues
Ensure accurate documentation and system updates throughout the shipment lifecycle
Coordinate collections and onward transport where required
Prepare and issue invoices and check supplier costs
Support and maintain strong client relationships
Experience & Skills
Current experience within a freight forwarding environment (essential)
Strong background in deep sea export operations
Experience handling LCL & FCL shipments end-to-end
Confident using shipping line / carrier booking systems
Experience preparing shipping instructions and bills of lading
Understanding of export documentation and customs processes
Comfortable working in a fast-paced, hands-on environment
Strong organisational and communication skills
Ideal Candidate
A hands-on sea freight export operator who is confident managing bookings, dealing with carriers, and handling the day-to-day demands of export operations. xsngvjr
You will suit a smaller team environment, enjoy taking ownership of your work, and be someone who can come in and make an immediate impact.