Pay Rate: The annual base salary range for this position $68,600 – $93,100. Position Location: Portsmouth, VA (on‑site). Telework/Work-from‑Home Authorized: No.
Responsibilities and Duties
* Maintain the track database in accordance with the OPTASK COP, observing proper naming, data conventions, time‑date standards, and reporting intervals set forth in the OPTASK.
* Resolve all ambiguous data received by either merging the data with an existing track or initiating a new track.
* Coordinate via Secret Internet Protocol Router Network (SIPRNet) Chat or email with other U.S. Coast Guard units to correct shortfalls and/or inconsistencies in data conventions and reporting intervals, resolve data conflicts, and merge data with other site‑specific data.
* Maintain situation awareness of ongoing events, evolution, and exercises within the responsible area in accordance with the OPTASK COP.
* Support Area Commanders by broadcasting the COP to U.S. Coast Guard Headquarters as requested by Coast Guard HQ and Command Centers to ensure data timeliness and integrity.
* Utilize available tactical decision aids—overlays, track groups, Position of Intended Movement (PIM) tracks, site controls, plot controls, and other display enhancement features—to highlight high‑interest data and make this information easily accessible to the operational commander.
* Ensure that prepared overlays, track groups, and other display enhancements are correct for the required weekly operations brief covering the previous 24 hours prior to 0800 (8:00 AM). This brief shall capture all essential elements of the COP and provide situational awareness to Commandant's and the Area Commander's staff.
* Coordinate with the Area Commander's technical staff for the restoration of GCCS failures in accordance with the Common Operational Picture Synchronization (COP SYNCH) Manual.
* Assist in troubleshooting and system‑failure restoration efforts of associated District systems.
* Coordinate with the LANTAREA Command Center staff to identify exercises, operations, or events that may require increased focus on the COP and schedule increased manpower, if necessary.
* Prepare to adjust watch stander manpower, if required, due to changes supporting surge operations in response to a national crisis where increased focus on the COP may be required.
* In the event of a catastrophic event where the LANTAREA Command Center is unusable or evacuated, watch standers must be prepared to relocate to a Continuity of Operations (COOP) site.
* Negotiate and secure approval for any additional manpower required before work begins, integrating it into the task order in accordance with the Changes Clause.
* Control access to the individual COP SYNCH Architectures per the procedures in the COP Standard Operating Procedure (SOP).
* Assign permissions and add/delete various nodes as required by the Operational Commander.
* Recommend to Atlantic Area Operational C4 and Security Division (LANT‑6) and CG‑761 any enhancements or modifications needed for the U.S. Coast Guard's SOPs governing GCCS operations or COP development in the monthly progress report.
* Provide expert technical advice and support to LANT‑6 and CG‑761 to help manage the U.S. Coast Guard COP program.
* Maintain the resource library of publications and directives required for proper performance of the U.S. Coast Guard COP, including the COP SOP, STAR Manual, Merchant Marine Identification Guide, Jane's Fighting Ships, the World Wide Operational Tasking (OPTASK) FOTC, and relevant U.S. Navy messages such as OPTASK FOTC, TINS SID assignment, IFF Mode II assignment, and OTCIXS SOP.
* Account for classified material in accordance with U.S. Coast Guard and site‑specific directives, ensuring shortfalls are addressed to LANT‑6 and CG‑761.
* Provide on‑the‑job training and orientation for completing tasks 1‑13 to government personnel during a normal watch when requested by the senior watch supervisor (Command Duty Officer, Coast Guard Personnel). Training shall not interfere with primary duties, and the government and contractor will agree on a manner that minimizes disruption and maximizes effectiveness.
* Perform other duties, as assigned.
Qualifications and Requirements
Experience Requirements: At a minimum, five (5) years' experience managing a staff of Global Command and Control (GCCS) operators for the U.S. Coast Guard or Department of Defense. The Operations Manager shall master U.S. Coast Guard and Department of Defense policies and procedures for GCCS and Common Operational Picture (COP).
Other Required Skills & Abilities: Must communicate effectively with the customer and fulfill all duties and responsibilities listed in the contract. Must be proficient in the Microsoft Office suite—Word, PowerPoint, Excel, and Outlook.
Security Clearance Requirements: Secret Clearance.
US Citizenship Requirements: This position supports a U.S. Government Contract whose terms require Sawdey Solution Services to staff it only with U.S. Citizens.
Equal Opportunity Employer
We are a Disabled‑Veterans‑41 CFR 60 1.4, Equal Opportunity Employer. Devoted to creating a diverse and friendly workplace, we do not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, gender identity, marital status, national origin, or veteran status. Our goals and beliefs are that diverse backgrounds and experiences empower and enable us to offer our customers an unmatched level of service. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply. This position is currently accepting applications.
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