Overview
Role: Youth Worker
Role Overview
As a Professional Youth Worker, you’ll contribute towards the delivery and development of youth work across Shropshire. You’ll manage staff, support SYA and affiliated clubs, deliver training and activities. This is a hands-on role with a strong focus on direct youth engagement, volunteer development, and operational excellence. You’ll report to the Area Manager and work closely with the CEO and wider team to ensure high-quality, inclusive, and impactful youth programmes.
Key Responsibilities
* Leadership & Strategy: Contribute to SYA’s mission; support operational management and oversee activity programmes; represent SYA at meetings; assist with bid writing and business development where appropriate.
* Youth Work Delivery (Minimum 75% of time): Deliver face-to-face youth sessions, clubs, and projects; design and lead engaging activities that promote personal development; ensure sessions meet contract specifications and quality standards.
* Staff & Volunteer Management: Utilise coaching and mentoring techniques to develop young people and volunteers into skilled practitioners; deliver and coordinate training programmes; promote a culture of continuous improvement and safeguarding.
* Quality Assurance & Monitoring: Implement NYA-aligned quality standards; conduct reviews and assessments of youth work delivery; ensure health & safety compliance, especially for trips and high-risk activities.
* Administration & Reporting: Maintain accurate records and monitoring data; attend meetings and contribute specialist knowledge; support marketing and communications across platforms; write and review risk assessments.
Who you’ll be responsible for
* SYA staff on lower pay scales
* Volunteers within SYA projects and independent clubs
* Young people participating in SYA activities
Person Specification
* Qualifications Essential: JNC Level 6 qualification in Youth Work.
* Experience Minimum 2 years’ experience delivering face-to-face youth work with young people aged 11–25; experience managing or mentoring staff/volunteers; experience designing and delivering inclusive youth programmes; experience working within safeguarding frameworks.
* Skills & Knowledge Strong understanding of youth development; planning, monitoring, evaluation using NYA standards; risk assessments; health & safety for youth activities; excellent communication and interpersonal skills; ability to work independently and adapt to priorities.
* Personal Attributes Passionate about empowering young people; committed to equality, diversity, anti-discrimination; flexible hours including evenings and weekends.
* Other Requirements Enhanced clear DBS; access to a suitable vehicle for work use (mileage reimbursed at HMRC rates).
* Desirable Criteria Safeguarding, DSL, First Aid, Food hygiene; mentoring and coaching; partnership work with schools/local authorities; training delivery to young people, staff, or volunteers; familiarity with monitoring tools; digital literacy; trauma-informed practice.
Conditions of Service
Flexible working hours with an annualised hours system (Equivalent to 37 hours per week). Evening and weekend work essential. Must provide a suitable vehicle for work use (mileage reimbursed at HMRC rates).
Pre-Employment Checks
* Satisfactory references
* Occupational health clearance if required
* Enhanced DBS check (including ongoing rechecks)
Note: This job description is for a Youth Worker role with SYA in Shropshire, England. This description reflects the information provided and does not include extraneous postings or site notices.
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