Want a pathway to Director level and not just another management job?
ReQuire are recruiting confidentially for an established professional organisation planning ahead for a future leadership transition.
The person hired into this role will join the team now, learn the entire operation from the ground up, and progress into Department Head within the next two years as part of a planned succession.
For the first six months you’ll work alongside the team, understanding every part of the operation. From there you’ll move into leadership development, professional training and accreditations, preparing you to take on the department yourself.
This is a rare opportunity for someone who has the backbone, work ethic and ambition to step up and lead.
The Role
You’ll join a collaborative team managing a large portfolio of live cases across the UK.
It’s a fast-moving, reactive environment where judgement, organisation and communication matter.
Typical responsibilities include:
* Managing a busy caseload of active matters
* Speaking daily with clients, legal professionals, contractors and stakeholders
* Handling challenging conversations professionally and calmly
* Coordinating activity and ensuring cases progress efficiently
* Making judgement calls where situations don’t follow a standard process
No two days are the same. It suits someone who enjoys responsibility and thrives in a busy environment.
Who This Could Suit
You don’t need sector experience | Strong candidates often come from roles such as:
* Operations Manager
* Call Centre Manager
* Complaints or Escalations Manager
* Housing or regulated environments
* Insurance or financial services management, leadership roles
* Legal or compliance roles
If you’re used to managing pressure, people and complex situations, you’ll likely adapt quickly.
What We’re Looking For
Someone who:
* Communicates confidently and clearly
* Can handle difficult conversations with professionalism
* Stays calm while managing multiple priorities
* Has strong judgement and resilience
* Shows leadership potential and isn’t afraid to challenge when needed
The role requires maturity, empathy and the ability to deal with sensitive situations.
The Opportunity
This role offers genuine progression, including:
* Structured leadership development
* Professional training and accreditations
* Exposure to senior decision-making
* A clear pathway to Department Head / Director level
Package
* £45,000(c) starting salary
* Progression to Director-level remuneration
* 35 days annual leave
* Private medical insurance
* Flexible hybrid working pattern (post probation)
Confidential Enquiry
This search is being handled in strict confidence.
If you’re someone who wants to step up, prove yourself and build towards a leadership role, this could be a career-defining move.
Contact Liam directly for a confidential discussion.
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