Support Secretary Community Paediatrics
University Hospitals Dorset NHS Foundation Trust
The closing date is 07 December 2025
The Community Paediatric service at Poole Hospital is seeking to recruit an experienced support secretary for 30 hours per week.
The Community Paediatric team is located at Poole Hospital within the Women, Children and Oncology Directorate. The community service has consultants who focus on four main areas of practice: neuro disability, social paediatrics, educational medicine and public health. Many of the children referred to this service present with multiple and/or complex conditions including behavioural difficulties. The service is also responsible for child protection and safeguarding children duties.
You may be required to help Acute Paediatrics as a support secretary dependent on where help required.
Interview Date: Friday 12th December 2025
Main duties of the job
The support secretary post will be a key role in the community administrative teams, using audio typing skills to produce high levels of patient related correspondence and reports. The post holder(s) will also contribute to the general daily activities of the office such as responding to telephone enquiries, filing activities and other specific key activities that are the responsibility of the Paediatric teams.
There will be a requirement to deal with any child protection/safeguarding liaison/communication as required (training will be provided).
Applicants will have a broad spectrum of administration skills and demonstrable typing skills. In addition to this, applicants should have excellent communication skills, attention to detail and a willingness to work as part of a team.
About us
UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.
If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.
UHD has active networks including Women's, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.
AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process
Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person Specification
Qualifications
* GCSE English and Maths
* RSA II/III or equivalent
* ECDL
Experience
* Previous NHS Experience
Technical Skills
* Excellent communication skills, both written and verbal
* Demonstrable PC and secretarial skills
* Excellent telephone manner
* Good organisational skills with ability to multi task
Knowledge
* Knowledge of hospital computer systems including CAMIS and EPR
* Diary management
* Knowledge of various agencies associated with children's services
Personal attributes
* Ability to work on own initiative but remain a team member
* Patient and calm nature
* Ability to prioritise workload
* Positive and caring attitude
* Ability to work under pressure with predictable interruptions
* Adaptable to different situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
University Hospitals Dorset NHS Foundation Trust
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