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Emergency accommodation & placement team leader

Temple Cloud
Bristol City Council
Team leader
Posted: 10h ago
Offer description

Full Time, Permanent

A fantastic opportunity is now available for a Team Leader to become part of our Emergency Accommodation Team. This post will lead and manage a team administering and booking households into emergency accommodation, and income recovery associated with those placements.


You’ll Play a Pivotal Role In:

* Inspiring, challenging, developing and supporting team members.
* Ensuring that vulnerable households are housed as quickly and efficiently as possible and that the collection of rent and service charges is maximised.
* Collaborating with internal and external stakeholders to ensure services meet high standards.
* Driving best-practice approaches to service delivery.


What We’re Looking For:

* Solid experience in delivering housing or homelessness processes.
* Outstanding communication skills and the ability to build trusted relationships with a range of stakeholders.
* Sharp organisational abilities, and a proactive and solution‑focussed approach.

Whether you're looking to step up in your career or bring your expertise to a new challenge, this role offers an opportunity to influence service delivery in a critical area.


Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast‑moving and supportive, giving you the chance to use your skills and develop new ones within a high‑profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice – mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.


How do I apply?

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

It is Bristol City Council’s practice to request references for candidates that have been offered a job. However, if you are applying for a job that requires a Disclosure and Barring Service check then we will request your references once you have been invited to an interview.

For permanent Bristol City Council employees, this post will be a secondment. For employees who are currently on a fixed‑term contract with Bristol City Council, the secondment must not extend beyond the end of the fixed‑term period to ensure there is a substantive post to return to. If you are currently a casual worker or a member of an employment agency (currently working with Bristol City Council) this post will be a fixed‑term contract.

We’re a Disability Confidence employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

For further information, please refer to the Job Description and Person Specification or alternatively, please contact Clare Savill.

At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.

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