Educator Seasonal | Westfield, White City
Join to apply for the Educator Seasonal | Westfield, White City role at lululemon.
Who We Are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We focus on creating positive change to build a healthier, thriving future and an equitable, inclusive and growth-focused environment for our people.
Job Summary
The Educator role is the foundation of our success. Educators are experts in creating world-class guest experience in our retail stores. They engage with guests, share top-quality product education, and authentically speak about our community and culture.
Key Responsibilities
* Guest Experience: Interact with guests to ensure a great experience and value their time.
* Needs Assessment: Assess guests’ needs to provide customized purchase and return solutions.
* Product Education: Communicate the value and benefits of products.
* Sales and Omnichannel: Conduct accurate transactions and support market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, ship from store).
* Workspace Presence: Move dynamically on the floor to engage with guests and attend to store needs.
* Guest Feedback: Receive feedback and partner with store leadership to address and resolve issues.
Working With Others
* Foster an inclusive team environment and celebrate differences to support both team members and guests.
* Establish supportive relationships with all team members and collaborate to optimize guest experience and store operations.
Operations
* Product Presentation: Restock, relocate or replenish items according to standards.
* In-store Technology: Use technology to support operations and guest experiences.
* Cleanliness: Perform routine cleaning to maintain a premium store environment.
* Safety and Compliance: Adhere to safety policies and applicable laws and procedures.
Key Skills & Core Values
* Inclusion & Diversity: Build an inclusive environment that values differences.
* Integrity/Honesty: Act ethically and fairly.
* Guest Experience: Engage with and assist guests effectively.
* Personal Responsibility: Be dependable and accountable.
* Self-Awareness: Understand how actions may be perceived.
* Collaboration and Teamwork: Work productively with others and seek diverse perspectives.
* Enthusiasm: Bring energy and engagement to the role.
Job Requirements
Eligibility
* Must be legally authorized to work in the country where the store is located
* Must be 18 years of age or older
* Must provide Right to Work documentation and comply with local requirements (EMEA)
* Must be able to travel to assigned store with own transportation (if required)
Availability
* Flexible schedule including evenings, weekends, and holidays
Other Willingness Requirements
* Willing to work in an environment with bright lights and loud music
* Able to move through the store for most of a shift to assist guests and complete tasks
* Capable of moving boxes weighing up to 30 lbs (13.6 kg)
* Willing to work as part of a team and independently when needed
Accommodations and Benefits
In keeping with our mission, accommodations@lululemon.com is available for questions about how abilities translate to role requirements, with or without reasonable accommodation. Include the position title and location in your email.
Beyond The Paycheck (Benefits & Perks): Our total rewards program supports you in achieving your goals, including competitive pay, team-based bonus, extended health plans, paid time off, savings plans, employee discounts, fitness/yoga classes, parenthood support, and personal/professional development programs. Availability of benefits depends on location and employment type and may change without notice.
Note: The Company reserves the right to alter benefits and perks at any time.
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