SALESFORCE ADMINISTRATOR / HYBRID AD HOC OFFICE VISITS / LONDON OR MANCHESTER OFFICE DEPENDANT ON LOCATION / £70,000 - £80,000 / BENEFITS / PERMANENT
About the Team/Role
WEX is looking to expand its Salesforce capabilities across all lines of business. This role will support the Salesforce rollout for WEX International Business Payments, working closely with internal stakeholders and our strategic partner. The position offers the opportunity to significantly impact business processes and gain exposure to new Salesforce features.
What's on offer?
* Highly competitive salary between £70,000 and £80,000 (dependent on experience)
* Annual company bonus
* 40-hour week - Monday to Friday, no evenings or weekends
* Hybrid working (London or Manchester office)
* Industry-leading pension scheme
* 25 days holiday plus bank holidays, with the option to purchase additional holidays
* Private Medical Insurance
* Cycle2Work Scheme
* GymFlex
* Life assurance
* Income protection
* Discounts & perks platform
* Employee wellbeing programs
How you'll make an impact
* Perform Salesforce configuration and maintenance across Sales Cloud, Service Cloud, Marketing Cloud, Communities, and third-party apps.
* Design, configure, and administer WEX's global Salesforce org using core Salesforce technologies such as Lightning Components, Apex, Flow, custom objects, workflow rules, sharing rules, custom fields, validation rules, and VisualForce pages.
* Maintain a holistic view of business processes and user needs to understand cross-functional impacts related to configuration, workflows, and reporting.
* Stay updated with Salesforce's development roadmap and leverage new features to address business challenges.
* Collaborate with development teams to implement new functionalities and with business partners for point-and-click solutions.
* Provide user support and act as the primary contact for Salesforce end-users.
* Handle support tickets, prioritize tasks, and minimize escalations.
* Create and deliver training to users and groups, providing ongoing support.
* Implement and integrate third-party products/applications on Salesforce.
* Work with Salesforce support to troubleshoot issues and ensure platform performance.
* Develop new reports and respond to ad hoc reporting requests.
* Serve as a technical liaison between IT, business units, and external partners.
Experience you'll bring
* Strong understanding of Salesforce best practices.
* Confidence in interacting with end users through workshops and presentations.
* Experience with configuring and maintaining Salesforce capabilities, including Sales Cloud, Service Cloud, Marketing Cloud, and Communities.
* Experience with integrating third-party applications with Salesforce.
What's next?
If you possess the necessary skills for our Salesforce Administrator position, please APPLY TODAY for immediate consideration.
We are an equal opportunity employer and welcome applications from all qualified individuals regardless of race, sex, disability, religion/belief, sexual orientation, or age.
Due to high application volume, we cannot respond to every applicant. Shortlisted candidates will be contacted within one week.
We do not accept speculative agency CVs. CVs sent without authorization will be treated as gifts and are not eligible for agency fees. Agencies should only send CVs if authorized by our Talent Acquisition team.
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