Housing Assistant
Your newpany
Hays are currently recruiting for an experienced Housing Assistant on a temporary ongoing basis for a reputable Housing Association based in Stoke-on-Trent. This is a hybrid role so will involve some working in the office as well as working remotely.
Your new role
Your new role will be working within the Housing Team focusing on benefits and ie management. You will be responsible for collecting rents, providing benefit advice and support, help customers budget and monitor those accounts that are falling in arrears and flag them over to the appropriate ie officers.
What you'll need to succeed
In order to be considered for the role, you must have proven experience working within a similar role in addition to a good understanding of housing benefits/ procedures. Furthermore, you must show a real passion for helping others and be a brilliantmunicator, quickly building rapport.
What you'll get in return
In return, you will receive a temporary ongoing contract with apetitive rate of pay.