Overview
Join to apply for the Receptionist role at Malmaison Hotel Liverpool
About the Location
Opened May 2020 • 150 bedrooms • 124-seater Bar & Grill, 1 private dining room • 200-seater rooftop bar & terrace. Pan-Asian fusion tapas & cocktails • Starbucks with outdoor terrace • 4 meeting rooms, 6 meeting pods - largest space seats 180 • TechnoGym - selection of cardio, fixed resistance, free weights & functional equipment • Spa - 4 treatment rooms, relaxation area, 2 manicure & 2 pedicure stations. The design draws on the city’s industrial heritage and Brutalist architecture, with a mix of concrete, moody elements and softer textures.
About The Role
Receptionist, Malmaison • £12.46 Per Hour • 40 Hours • Permanent Contract • York
We are looking for a friendly, passionate and energetic receptionist to join the team at Malmaison. You will be the face of our hotel, get paid for doing what you love, enjoy perks and benefits, learn something new and build a career with Malmaison.
You should have natural hospitality charm and a passion for service. You will strive to ensure our guests’ experience with Malmaison is the best it can be while handling queries of all kinds.
As Receptionist you are the first and last person our guests see; you set the tone for the visit and ensure everything has gone above and beyond before they leave. High standards come naturally to you. You love making guests smile and delivering celebrity service. You want to be part of something different, working with the best food, drink and a brand you will be proud of. Malmaison aims to create memorable guest experiences and supports internal development and progression.
We actively encourage internal development and progression. Malmaison is targeting 100 new apprentices in the business by year end; candidates may enroll on our apprenticeship scheme after probation.
Benefits
* Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £65 per night
* Discounted Friends and Family Room Rate with 50% off best available rate
* 35% off dining in Brasseries and Bistros
* Fully funded Apprenticeship programmes
* High Street Discounts on shops, experiences, holidays and more
* Cycle to work scheme
* Healthcare Cash Plans – dental, optical, medical and more
* Referral schemes up to £1500
* Uniform provided
* Wellness & National Campaign Days Calendar
* Pay advancement via Wagestream
* Complimentary stays on 1st, 3rd and 5th anniversaries with Dinner, Bed & Breakfast
* Employee Assistance Programme – free, confidential advice 24/7
Our Sustainability Goals
* 100% of electricity from renewable energy
* Recycle a minimum of 70% of hotel waste
* Chemical-free cleaning in bedrooms and public areas; enzyme-based eco-friendly kitchen system
* Volunteer to work for sustainable charities 2 days per year on full pay
Interested? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
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