Quality Concern Manager
About Agratas
Agratas is a global battery business within the Tata group. We are rapidly scaling up our operations to pioneer the design, development, and manufacturing of batteries for electric vehicles (EVs) at our state-of-the-art gigafactory in the UK.
Job Purpose
As Quality Concern Manager, you will lead the company-wide problem resolution process for all product related quality issues across all phases of the product life cycle. You will be part of the global engineering quality function and will lead your own team of concern management professionals who will be the active single source of truth for the overall problem quality landscape at Agratas. You will be an active guide for all business levels within Engineering, PMO, Manufacturing, Quality and Warranty, working closely to provide clarity of the problem landscape and prioritise product quality improvements.
Key Duties & Responsibilities:
Lead the company-wide problem resolution process for all product related quality issues across all phases of the product life cycle;
Lead a team of specialists, being fully responsible for recruitment, development, performance and overall employee well-being;
Set demanding quality targets for the concern management process across all stages of the lifecycle;
Install, oversee, and, where necessary Chair, quality circles to drive problem solving prioritisation;
Drive Company-wide standardisation for the use of problem solving too...