This is an exciting opportunity to join a growing brand as a member of our Head Office Team for our group of 24 Domino's Pizza stores. As a new role to our Group, it will be a fast-paced, hands-on role which you will be able to make your own.
We are looking for a versatile and proactive Communications Co-ordinator to join our team. This multifaceted role will provide support with marketing, office administration, project management as well as internal and external communications to ensure smooth operations and exceptional customer service.
Project Management
* Coordinate cross-departmental projects, ensuring deadlines and budgets are met.
* Act as the point of contact for project stakeholders, providing updates and addressing issues.
* Track project progress using tools such as Trello, Asana, or MS Project.
* Assist in developing and maintaining project documentation.
Internal and External Communications
* Act as the first point of contact for customer complaints, ensuring swift and satisfactory resolutions.
* Facilitate communication between departments to address operational challenges.
* Draft and distribute internal communications to keep staff informed of updates and changes.
* Support the customer service team by ensuring accurate and timely responses to inquiries.
Marketing and Operations Support
* Assist in planning, coordinating, and executing marketing campaigns.
* Manage social media channels, including scheduling posts and engaging with followers.
* Support the creation of marketing materials such as brochures, presentations, and email campaigns.
* Coordinate events, including logistics and communication.
* Manage Operations requests including changes to systems, employee profiles and documentation.
Office Administration
* Oversee daily office operations to ensure efficiency and productivity.
* Maintain office supplies and equipment, liaising with vendors as needed.
* Manage diaries, appointments, and travel arrangements for senior staff.
* Process and organise documentation, including invoices and contracts.
Key Skills and Qualifications
* Experience: Must have at least 2 years in a similar role e.g. office support, project management, administration
* Communication: Strong verbal and written communication skills.
* Organisational Skills: Exceptional multi-tasking and time management abilities.
* Interpersonal Skills: A proactive and collaborative approach with excellent problem-solving abilities.
* Attention to Detail: High level of accuracy in all tasks, from communication to project documentation.
* Education: Ideally degree or equivalent experience in marketing, business administration, or a related field
* Technical Skills: Advantageous to have proficiency in Microsoft Office Suite, CRM systems, and marketing tools (e.g., Mailchimp, Canva).
What’s in it for you:
* Private healthcare
* Annual awards and recognition opportunities
* Flexible working hours
* Training and development opportunities
* Career progression opportunities
Please only apply if you have an existing right to work in the UK. Skilled Worker sponsorship is not offered with this position.
Core office hours are generally 9am – 5.30pm weekly. However, weekend and public holiday flexibility is required to work 5 days out of 7 as needed.
We look forward to hearing from you!