At dormakaba we are a globally successful company, with a family business culture employing more than 15,000 employees worldwide. We are one of the top 3 companies in our industry and globally leading in smart and secure access solutions. As a trusted partner, we stand for innovation, top performance and a fulfilling workplace and are one of the top 3 companies in our industry and globally leading in smart and secure access solutions. In the UK, we offer and training opportunities, as well career progression and support over 330 employees in the field as well as within our various different office locations. A job that matters: Your Tasks Our Trade Counter Sales Assitants work torwards providing the best customer experience for our clients, whilst also growing thier knowledge about the large range of products we offer. This is to ensure that the customer gets what they want every time. As a Sales Assistant based in our Walthamstow office, you will be the first point of contact for our customers, whether this be over the phone, face to face or via email. Responsiblities will include the processing sales orders, ensuring that the details are accurate so that the customer gets what they need every time. You will provide customers with quotations as well as offering technical advice to customers about different products we stock. So you need to be happy to learn and develop knowledge about the mechanical products we supply. Lastly you will process payments and organising returns or exchanges for the customer as well as contacting suppliers to chase orders, prices and product availability. Hours of work - 07:30-16:30 Mon-Thurs / 07:30-15:00 Friday An experience that matters: Your Skills 1-2 years of business to business sales or sales admin experience at any level. Computer literate Confident manner with excellent verbal and written communication skills Maths, English to GCSE lvl 4 A workplace that matters: Our offering At dormakaba we are a globally successful company, with a family business culture employing more than 15,000 employees worldwide. In the UK, we offer many development and training opportunities, supporting over 330 employees in the field as well as within our various different office locations. We care for our employees and so as well as an attractive salary offering, we also provide the following benefits: 25 Days Annual Leave Bank Holidays Holiday Purchase Scheme SMART Pension Scheme (Enhanced Company Contributions) Upon reaching qualifying period, enhanced maternity and paternity offer to eligible employees Life Assurance Healthcare Support, including an Employee Support and Assistance Programme Health & Welling App inc Digital GP Service Access to LinkedIn Learning Employee Discounts Available Interested? Use the link to apply on line. dormakba. For every place that matters. At dormakaba we believe in the success of diverse teams and in providing equal opportunities for our employees. We value the uniqueness of each of our colleagues and strive to create a culture where everyone can be their authentic selves