Our client, a highly regarded freight forwarding and logistics specialist for the aerospace industry, are looking for a Warehouse Optimisation & Product Manager to join their team based in the London Heathrow area. Main Purpose of the Role: Reporting to the VP of Global Operations, the Warehouse Optimisation & Product Manager is responsible for driving operational excellence through process improvement, data-led decision-making, and the implementation of innovative warehouse technologies (e.g., WMS, automation, analytics platforms). This hybrid role combines operational efficiency with product ownership - ensuring warehouse workflows, systems, and teams operate at peak performance to achieve business goals. The position plays a key role in maintaining the company’s industry-leading warehouse service offering across it’s global network, delivering measurable value and exceptional results for their clients. On Offer: * A key role with global responsibility and reporting in to the VP of Operations in the US. Opportunity to grow expertise through ongoing coaching, training and development sessions * Competitive salary of c.£70K, dependant on experience * Generous holiday with 25 days per year, plus UK public holidays and an additional day for your birthday * Contributory pension scheme, private health insurance, life assurance, Employee Assistance Programme and Free on-site parking Duties and Responsibilities of the Warehouse Optimisation & Product Manager: Operational Efficiency * Analyse current warehouse processes (receiving, picking, packing, shipping, inventory control) to identify inefficiencies and bottlenecks. * Develop and implement strategies to improve throughput, accuracy, and cost-effectiveness. * Lead continuous improvement initiatives using Lean, Six Sigma, or Kaizen methodologies. * Establish, monitor, and refine KPIs such as order accuracy, pick rate, fulfilment time, and space utilisation. * Standardise operational best practices and SOPs across all warehouse locations. * Develop slotting and storage strategies in conjunction with the use of storage media to maximise storage density and operational efficiency. Product & Systems Management * Own the roadmap, implementation, and optimisation of warehouse management and automation systems (WMS, ERP integrations, dashboards, robotics). * Collaborate with internal IT and external vendors to design scalable, efficient, and tailored technology solutions. * Gather and translate operational feedback into actionable system improvements and feature development. Data & Reporting * Design and maintain analytics dashboards and reports to monitor performance against key metrics. * Conduct root-cause and trend analyses to identify operational risks and opportunities. * Deliver regular insights and recommendations to leadership, enabling strategic decision-making and continuous optimisation. Customer * Partner with Customer Solutions Teams to deliver comprehensive and compelling RFQ responses. * Translate customer requirements into tailored operational and technology-based solutions. * Collaborate with IT to integrate customer-driven technology initiatives. * Attend Customer QBRs to present performance data, discuss continuous improvement initiatives, and identify cost-saving opportunities. Leadership & Collaboration * Partner with cross-functional teams (Customer Solutions, Operations, Transport, and IT) to align on efficiency and technology goals. * Lead workshops and training sessions to embed a culture of continuous improvement within warehouse teams. * Act as the bridge between warehouse operations, technology, and product development. To Be Considered for the Warehouse Optimisation & Product Manager: * Minimum 5 years’ experience in warehouse operations, logistics, or supply chain management. * Proven success in process improvement and / or warehouse systems management. * Track record of implementing automation, WMS, or efficiency-driven technologies. * Proficiency in data analytics tools and project management methodologies. * Excellent communication, stakeholder engagement, and presentation skills. * Ability to lead cross-functional projects across technical and non-technical teams. * Strong project and change management experience (Agile, PMP, or Prince2 desirable). For more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics Industry