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Travel operations specialist

Edinburgh
Permanent
Canonical
Operations specialist
Posted: 3 January
Offer description

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world’s leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1,200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder‑led, profitable, and growing.

We are hiring Travel Operations Specialists to join our Business Services team, ensuring smooth travel for colleagues and guests from countries all around the world to our company meetings and industry events. The team sets travel policy, supports travel decisions, responds to travel emergencies and is responsible for supplier relationships.


Location

Worldwide – home based, except in locations where we have an office, such as London, Taipei and Beijing.


Responsibilities

* Engage with colleagues to address travel queries and issues
* Work with the wider business services team on company and industry event plans
* Hold travel vendors accountable for providing excellent service
* Check invoices to ensure accurate charges and timely payments, credits and refunds for travel
* Monitor trends, spend, emissions and compliance with company policy
* Track unused tickets, credits and airline points usage


Qualifications

* Excellent academic results at school and university
* A degree in a business or technical subject
* Excellent communication skills
* Responsible and accountable
* Self‑awareness and thoughtfulness
* Ability to travel up to four times a year for company events of up to two weeks duration
* Ability to learn new technology and software quickly


Benefits

* Distributed work environment with twice‑yearly team sprints in person
* Personal learning and development budget of USD 2,000 per year
* Annual compensation review
* Recognition rewards
* Annual holiday leave
* Maternity and paternity leave
* Employee Assistance Programme
* Opportunity to travel to new locations to meet colleagues
* Priority Pass, and travel upgrades for long haul company events


Job Details

* Seniority level: Entry level
* Employment type: Full‑time
* Job function: Management and Manufacturing
* Industries: Software Development

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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