Overview
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
More about the team
We are looking to recruit 2 Operations Managers on a permanent basis. Reporting to the Portfolio Manager, this is a great opportunity to join a growing area of the business.
This role is based on site at Touchstone Bath. The working hours are Monday to Thursday 9am – 5.30 and Friday 9am – 5pm. After an initial period of training (up to 3 months), this role offers hybrid working (3 days at home).
More about your role
The Operations Manager will be responsible for delivering property management services on Affordable Rent and Shared Ownership Properties.
You will be the day to day lead ensuring compliance with legislation, client SLAs and internal procedures, working closely with the Portfolio Manager and other managers in order to determine what is best practice and implement a uniform approach. Ensuring customer service is of a high standard is a key part of this role.
Line management is also key part of the role and you will be expected to undertake appraisals and lead on the development of other members of staff.
At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory.
More about you
* Knowledge of the Social Housing property sector
* A positive attitude and growth mindset
* Sound financial skills
* Analytical/problem solving skills
* Stakeholder engagement skills
The benefits
We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:
* Excellent holiday pay and sick pay
* Pension with matched contributions
* Training
* Extra perks including huge discounts and offers from shops, cinemas and much more.
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