Overview
Hybrid Job role : Sales Administration and customer support along with day to day input of Sales and Purchase ledger. Monday to Friday Role with potential for flexible hours around childcare.
The Candidate will need:
* Excellent organisational and communication skills, with a high level of literacy and numeracy and acute attention to detail
* First class IT skills, including knowledge of Sage 50,Outlook, Excel and Word .
* Attention to Detail: Crucial for preventing errors in financial records and payments.
-Accuracy :Essential for maintaining the integrity of the financial ledger.
* The ability to build relationships with clients and to demonstrate integrity, honesty and a commitment to deliver to deadlines.
The Senior Administrator will be responsible for ensuring the smooth operation of Sales administrative functions, providing support to management, and maintaining efficient office processes and maintaining the Sales and Purchase ledger .
Duties
* Order Processing and Data Entry: Accurately enter and verify customer order details, including product information, pricing, and availability, into company systems.
* Customer Service and Communication: Act as a liaison between the customer and various departments, responding to inquiries about order status, product details, and delivery information.
* Handle incoming calls with professionalism, demonstrating excellent phone etiquette.
* Support financial operations by using Sage 50 for invoicing and bookkeeping tasks.
* Collaborate with team members to streamline office procedures and improve efficiency.
* Purchase Ledger Duties :
* Invoice Processing: Receiving, verifying, and accurately coding invoices for goods and services.
* Supplier Account Management: Setting up new suppliers, maintaining accurate vendor details, and managing supplier statements.
* Reconciliation: Regularly reconciling supplier statements with internal records to ensure accuracy and resolve discrepancies.
* Query Resolution: Investigating and resolving purchase-related inquiries and disputes from suppliers or internal departments.
* Staff Expense Management: Processing and monitoring employee expense claims.
* Credit Notes: Raise and process credit notes for returns or adjustments.
Sales Ledger Duties :
* Record Keeping: Maintain up-to-date and accurate records of all sales transactions, including sales orders, invoices, and payments received.
* Account Setup: Set up and maintain new customer accounts in the sales ledger.
* Reconciliation: Regularly reconcile sales ledger accounts to balance them, identify any discrepancies, and ensure accuracy.
* Payment Processing: Process and record customer payments received, ensuring they are allocated correctly to outstanding invoices.
* Debt Chasing: Monitor outstanding invoices and follow up with customers to ensure timely payment of debts.
Experience
* Proven administrative experience in an office environment is essential.
* Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) .
* Experience of Sage .
* Excellent typing skills with a keen eye for detail in data entry tasks.
* Previous clerical experience will be considered a plus.
* Demonstrated organisational skills with the ability to prioritise tasks effectively.
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* If you are an enthusiastic professional looking to make a significant impact within our organisation, we encourage you to apply for this exciting opportunity as a Senior Administrator.
Job Type: Full-time
Pay: From £26,000.00 per year
Benefits:
* Company pension
* Employee discount
* On-site parking
Work Location: In person