Internal Key Account Manager (Office-Based) Location: Buckingham Salary: £35,000 – £38,000 per year commission Hours: Monday to Friday, 08:00 – 16:30 About SHS Handling Solutions Ltd SHS Handling Solutions Ltd is a family-run business with over 20 years of experience in the materials handling industry. We supply high-quality equipment such as manual and electric pallet trucks, stackers, pickers, and aluminium sack trucks. Our values are Humble, Hungry and Smart, and we take pride in creating a supportive, down-to-earth team environment where everyone is valued. About the Role We’re looking for a proactive and organised Internal Key Account Manager to join our busy Sales team. You’ll work closely with two field-based Sales Representatives, supporting them by managing their inboxes, diaries, and customer communications, as well as booking appointments and maintaining great client relationships. This is an office-based role where you’ll play a key part in ensuring smooth communication between internal and external sales activities, delivering exceptional customer service, and helping identify opportunities for growth. Key Responsibilities • Manage diaries, inboxes and appointments for two Regional Sales Representatives • Respond to customer enquiries promptly and professionally • Prepare meeting briefs, presentations, and follow-up communications • Maintain accurate customer records using our CRM system • Handle smaller accounts, ensuring regular contact and excellent service • Process orders, quotes and updates efficiently • Work with the wider Sales team to identify opportunities and improve account management What We’re Looking For • Experience in account management, sales coordination, or customer service • Strong organisational and time management skills • Excellent communication skills – written and verbal • Confident using Microsoft Office and CRM systems • A proactive, customer-focused mindset with attention to detail • Positive attitude and a team player What We Offer • Competitive salary of £35,000 – £38,000 per year commission • Company Pension • Company bonus scheme based on sales performance • Supportive, family-run business culture with opportunities to grow Ready to join a growing business where your contribution really matters? Apply today and become part of a friendly, ambitious team at SHS Handling Solutions Ltd. REF-(Apply online only)