Salary £38,746.40 per year pro‑rated (plus car allowance £2,750.28).
Contract: Six‑month fixed‑term contract.
Working hours: Full time (36.25 hours Monday to Friday 9 am–5:15 pm).
Location: Hybrid – based from our Lincoln office, covering Lincoln and Northeast Lincolnshire with flexibility to support other areas where required.
Snapshot of your role
* Manage a portfolio of tenancies, ensuring compliance with agreements, policies, and relevant legislation.
* Handle a caseload of complex tenancy and neighbourhood issues, including enforcement and compliance‑related cases.
* Minimise voids and support efficient re‑letting of properties while maintaining high standards.
* Carry out pre‑tenancy interviews and provide ongoing support to help customers sustain their tenancies.
* Monitor and improve estate standards, including communal areas, grounds maintenance, and safety compliance.
* Build strong relationships with local authorities, police, and community partners to address local issues and improve neighbourhoods.
* Maintain accurate case records, ensure GDPR compliance, and meet performance targets while managing your own workload.
What We’re Looking For
* CIH Level 3 qualification, or willingness to work towards it.
* Proven experience in estate and neighbourhood management within a housing environment.
* Experience of managing people, including providing direction and performance support where required.
* Strong understanding of housing regulation and the ability to apply this in practice.
* Experience of building effective relationships with local authorities and external partners.
* Confidence using housing management systems and maintaining accurate records.
* Ability to work flexibly across a large geographical area and prioritise a varied workload.
* A collaborative, resilient approach with the ability to remain calm and effective when handling complex situations.
Requirements
Essential requirements include DBS clearance, a full UK driving licence, access to your own vehicle and willingness to travel. You must be eligible to work in the UK, reside in the UK during employment, and provide Right‑to‑Work evidence.
Benefits
* Flexible working
* Pension contributions scheme
* Cycle to work scheme
* Employee Assistance Programme
* State‑of‑the‑art IT equipment
* Volunteer days
* Life assurance
* Health and cash plan
* Generous annual leave
* Career development
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