Are you a confident Service Coordinator looking to join a growing, progressive company? Well read on…! Our client is looking for a Service Coordinator to be responsible for the delivery of first class customer service, assist with engineers needs and be highly organised to complete appropriate administrative tasks Main duties to include: * Allocate and plan the company’s field engineering resources, communicating in good time and to the agreed standards. * Organise spare parts, plant and equipment to correspond with site attendance. * Ensure all associated administration (quotations, billing, customer & purchase orders, warranty issues, maintenance & master data etc.) procedures are actioned in an accurate and timely manner. * Effectively plan to deliver budget/KPI level performance monthly, ensuring sufficient work is generated/available to avoid shortfalls to plan. * Ensure the vehicle fleet is kept in good condition, serviced and maintained in accordance with manufacturers recommendations/statutory requirements at all times. * Presentation of agreed reporting in an accurate and timely manner. * Organise appropriate documentation, PPE, work equipment, accommodation and travel arrangements for field engineering staff. * Contributing towards the creation of a healthy, conducive working environment for our field engineering team optimising retention and future candidate attraction, where necessary assisting the Service Manager with supplementary recruitment requirements. * Maybe required to travel to offer the best service possible The right candidate must have * Hold similar experience or have worked in a scheduling/planning/service environment * Knowledge of working with SAP * Face to face customer service experience * Have the ability to offer professional customer service * Confident to deal with all queries thrown their way * Have strong IT experience This role is working on a permanent basis, Working full time hours Monday to Friday Salary is negotiable depending on experience – Approx £(phone number removed)k