Overview
We are seeking an experienced Spa Manager to oversee the daily operations of our luxurious spa facility. The ideal candidate will possess exceptional leadership skills and a passion for providing outstanding customer service. As the Spa Manager, you will be responsible for ensuring a high standard of service delivery, managing a diverse team, and driving sales through effective promotional strategies.
Responsibilities
* Lead and manage the spa team, providing guidance and support to ensure exceptional service delivery.
* Oversee daily operations, including scheduling, inventory management, and maintaining cleanliness standards.
* Develop and implement sales strategies to enhance revenue and promote spa services.
* Conduct regular training sessions for staff to improve service quality and product knowledge.
* Manage client relationships, addressing any concerns or feedback promptly and professionally.
* Maintain effective communication with all team members to ensure smooth operations.
* Handle administrative tasks
Experience
* Proven experience in a management role within the spa or wellness industry is essential.
* Strong supervisory experience with a focus on team management and development.
* Strong organisational skills with effective time management abilities.
* Exceptional communication skills, both verbal and written, with good phone etiquette.
* Previous administrative experience is beneficial for managing operational tasks efficiently. If you are passionate about the wellness industry and possess the skills required to lead a successful spa team, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: £32,000.00-£35,000.00 per year
Benefits:
* Employee discount
Work Location: In person