The Vacancy
Aldermore Group – why we exist
Let us tell you a bit about us
We’re Aldermore – the award-winning bank, trusted and highly rated by over a quarter of a million customers for more than a decade. With our range of specialist mortgages, savings accounts and business finance solutions, we're backing more people to go for it.
We thrive by saying “yes” to our customers. We respect the ingenuity of entrepreneurs and their startups; we give first-timers a leg-up onto the property ladder; we open up the lending market to many; and thousands of customers chose Motonovo Finance every week to buy their next car, van or motorbike.
This is where you come in. We are on a journey. A journey defined by a destination; to deliver on our purpose.
Let us tell you a bit about the opportunity
The Director of Corporate Communications at Aldermore Group plays a key leadership role in shaping and delivering the Group’s communications and corporate affairs strategy. Leading a dynamic and highly motivated Communications team, this role champions our brand objectives while providing strategic counsel to senior leaders across the business.
With a focus on tone, voice, and reputation, the Director ensures robust governance around all brand and communications activity. They will build and manage strong relationships with key internal and external stakeholders, using these connections to deliver impactful, insight-led communications that enhance the Group’s visibility and position Aldermore as a trusted voice and thought leader in its markets.
As a core member of the Commercial Shared Services (CSS) leadership team, the Director will play an integral part in influencing at ExCo and Director level—building trust, credibility, and alignment across the organisation.
What will your day look like?
1. Lead the delivery of Aldermore Group’s communications and corporate affairs strategy, managing a high-performing team across brand, employee, digital, media, and public affairs communications, while supporting senior leaders, ExCo, and the CEO in their roles as spokespeople and strategic leaders.
2. Champion the Group’s brand and reputation, setting the tone and voice of all communications and ensuring strong governance is in place. You’ll lead the development of messaging and campaigns that build brand awareness, support commercial objectives, and position Aldermore as a trusted, knowledgeable partner to key customer segments.
3. Build and manage strong relationships with senior stakeholders, including ExCo members and business line MDs. You’ll use these relationships to shape and deliver integrated communications campaigns that are engaging, impactful, and aligned to strategic goals.
4. Drive the performance and effectiveness of the communications function, managing budgets, agency relationships, and resources to ensure high-quality delivery and value for money. You'll monitor activity against KPIs and recommend improvements where needed.
5. Lead internal communications strategy and channel management, delivering engaging, clear, and creative content that connects colleagues to the Group’s purpose, priorities, and culture—continuously evolving how we communicate to keep it fresh and impactful.
6. Manage issues and crisis communications, taking the lead on messaging, media handling, and internal briefings to protect and strengthen the Group’s reputation during high-impact or sensitive situations.
What do we expect from you?
7. Transformational leader with a pragmatic, adaptable approach who coaches and develops teams with empathy, embraces feedback, and fosters a culture of continuous growth and collaboration.
8. Strategic thinker with strong analytical and problem-solving skills, confident in making quick, informed decisions. Able to simplify complex issues while maintaining a clear view of the bigger picture and proven success in shaping effective business direction.
9. Change champion known for disciplined governance and a track record of delivering projects on time and budget, with a commitment to continuous improvement and operational excellence.
10. Exceptional relationship builder with proven stakeholder management skills at all levels, naturally collaborative and willing to challenge constructively to drive the best outcomes.
11. Influential communicator who combines political awareness with emotional intelligence, adept at negotiation and persuasion, and skilled at delivering clear, compelling messages across diverse audiences.
12. Commercially astute and values-driven — demonstrating strong integrity, dependability, and a passion for the role. Ambitious and self-motivated, with a hands-on approach balanced by effective delegation in a collaborative, flat-structure environment.
What can you expect from us?
13. A friendly and flexible culture, the same as how we work with our customers.
14. A growing organisation that means there’s lots of opportunities to progress
15. A drive for continuous improvement, which you will be empowered to get behind from day one.
16. And of course, you will be rewarded competitively, with a good range of core benefits and bonus potential.
Behaviour Framework
Our behavioural framework underpins our purpose and strategic drivers, as it outlines the behaviours we need to demonstrate in order to succeed. Where our strategic drivers (Stay Ahead Propositions, Relationships That Last and Progressive Platform) outline what we need to do to succeed, our behaviours guide us in how. In your second interview, we’ll ask you to talk through some examples where you’ve demonstrated these behaviours in your previous roles.
The Benefits
As you would expect, we offer a competitive basic salary and reward package, and you’ll also benefit from our commitment to investing in your professional development throughout your journey with us.
Benefits vary across the business depending on the role you do, but these will give you an idea of what to expect:
17. Discretionary bonus scheme
18. Aviva Digital GP
19. Bus And Tram Benefit
20. Employee Assistance Programme
21. Eyecare Voucher & Display Screens/Desk Set-Up
22. Flu Jab Vouchers
23. Group Income Protection
24. Life Assurance
25. Metrolink Annual Pass & Clipper Ticket
26. Microsoft Discounts
27. Private Medical Insurance Shopping Discounts
28. Toothfairy
29. Your Workplace Pension
30. Hybrid Working
31. Critical Illness
32. Cycle To Work
33. Dental Insurance
34. Give As You Earn
35. Government Tax-Free Childcare Scheme
36. Octopus Electric Vehicles
37. Save Our Planet
38. Season Ticket Loan
39. Spouse Or Partner Life Assurance
40. Technology
41. Wearable Technology
42. Wellbeing App
43. Will Writing
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