Group Revenue & Reservations Manager – Hotel Group, Berkshire
Package: Negotiable
Location: Wokingham, Berkshire
An exciting opportunity has arisen for an experienced and commercially driven Group Revenue & Reservations Manager to join a hotel portfolio of 4-star hotels.
This is a pivotal role, responsible for driving bedroom revenue performance across multiple properties through strategic pricing, inventory management, and demand forecasting, while also leading a centralised reservations function.
You will take ownership of revenue strategy across the portfolio, ensuring each property is optimally positioned within its market to maximise profitability. Working closely with senior stakeholders, you will balance rate, occupancy, and channel mix, while maintaining strong alignment with brand standards.
Alongside this, you will oversee the day-to-day management of the cluster reservations team, ensuring a seamless and professional guest booking experience across all channels.
Responsibilities
* Develop and implement revenue strategies to deliver budgeted revenue and profit targets
* Analyse market trends, competitor activity, and demand patterns to inform pricing decisions
* Manage forecasting (short, mid, and long term) to support commercial planning
* Oversee distribution strategy across direct, OTA, and GDS channels
* Monitor and drive performance across key metrics including RevPAR, ADR, and occupancy
* Lead regular revenue reviews with on-property teams
* Manage and develop the cluster reservations team, ensuring service excellence at all times
* Oversee reservations processes, ensuring accuracy, efficiency, and a strong guest focus
* Collaborate closely with Sales, Marketing, and Operations to align commercial strategy
Requirements
* Proven experience in revenue management within a multi-property or cluster hotel environment
* Strong analytical mindset with the ability to translate data into actionable strategy
* Experience managing or overseeing reservations teams
* Highly organised, detail-oriented, and commercially focused
* Confident communicator with strong stakeholder management skills