At STEM Recruitment, we are recruiting for a Dispatch Administrator for one of our clients in Grangemouth.
The role will include the following:
* Manage and process customer orders within the ERP system, ensuring all details are accurate and up to date.
* Generate delivery notes, invoices, and shipping documentation directly from the ERP system.
* Schedule and coordinate shipments with internal teams and external couriers or hauliers.
* Update order statuses in real time, ensuring full visibility across departments.
* Quality checking and inspection of all goods to ensure correct quantities.
* Liaise with customer service, sales, and warehouse teams to ensure smooth order fulfilment.
* Handle queries relating to dispatch, deliveries, and order status.
* Support continuous improvement of dispatch and ERP processes.
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