Community Housing Assistant - Voids and lettings team
Portsmouth or Reading - hybrid working 2 days in either offer and from home
Permanent, part time (25 hpw)
Earn £12.60 per hour, (Salary £24,638 per annum [pro rata]) and great benefits including Health Cash Plan
Home, a place where you belong
This is a great job opportunity for a Community Housing Assistant to join Home Group's awesome voids and lettings team in the South region. If you like variety, meeting and supporting customers, and want to develop a career in housing, then this is the perfect job for you!
Typical day as our Community Housing Assistant
Youll support our Housing Managers to look after voids and lettings within their patches.
Youll support with tasks such as managing our voids processes which includes, liaising with local authorities, working with prospective new customer's, engaging and meeting with maintenance colleagues and Housing Managers.
Managing Mutual Exchanges from start to finish, in conjunction with the Housing Managers.
Youll also manage the admin, updating records, ensuring compliance with our sign up process and taking payments
Fancy going home each day knowing that you have helped change our customers lives for the better? Youll do that here, working for one of the top ten Great Place to Work in the UK!
You bring
A can do positive attitude, youre proactive and well organised, able to work on your initiative.
Administration experience a must, as well as excellent attention to detail.
A real passion for delivering excellent customer service and a genuine desire to help your customers.
Confidence working collaboratively with colleagues in other parts of the business and external partners
An understanding of housing management, housing law and universal credit would be ideal, but theyre not deal breakers!
Strong knowledge of Office related IT packages
The ability to use technology to navigate our systems and update customer records
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role. This remains under regular review.
Our team
Youll join Sally Hackney in our Income Voids and Lettings team, were super passionate about what we do! Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. Youll join our team, who come from different walks of life and are here to support you as you make yourself at Home!
Job details
This is a hybrid role and in an average week, youll spend 2 days per working from your local office, in either Portsmouth or Reading.
We work Monday to Friday and work occasional evenings to meet with customers.
To get from A to B, youll need a vehicle insured for business purposes. The great news is that well pay your mileage!
Youll need a Standard DBS check done and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work !
Whats in it for you?
Enjoy 2 days volunteering, 34 days leave (this includes bank holidays and a "me day"!), increasing to 39
Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
We Grow Our Own colleagues (not literally of course!), when youre ready for the next step in your career, you can grow with us!
Colleagues really matter to us, thats why were the 10^th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Learn more about ourbenefits on our website.
Find out more
Click APPLY NOW to see ourCommunity Housing Assistant job description, find out about us and for help to apply. Sometimes we close a job early, so dont delay or you might miss out.
Finally, do let us know if theres anything we can do, to help you shine in our process by making reasonable adjustments at
TPBN1_UKTJ