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Style Advisor - Selfridges Trafford Centre, Manchester
Client:
TFG London
Location:
Manchester, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Reference:
439b7ed77096
Job Views:
6
Posted:
25.08.2025
Expiry Date:
09.10.2025
Job Description:
About The Role
A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customer as their primary focus, actively listening to their needs and providing considered product and styling options to our customer to enhance the overall store performance.
As a Style Advisor, you will connect with customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager, you will stay up to speed on the latest styles and be the driving force behind store service, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising customers on outfit building will be second nature, whether for daywear, workwear, or wedding wear. You will also strive to help achieve commercial objectives by finding the best style solutions for our customers.
Key accountabilities and KPIs include:
* Actively greeting, assisting, and selling in a professional and consultative manner to build multiple sales, championing our high-quality premium products at all opportunities
* Delivering an inspirational picture of the TFG vision in store to drive performance by maintaining high visual merchandising standards
* Operating an electronic Point of Sale system, handling transactions accurately with care and attention, and anticipating future opportunities to engage customers
* Assisting in all tasks required to ensure the smooth day-to-day running of the store, promoting our brand and products as a dependable shopping destination
About You
We will provide full training and ongoing support to help you succeed. You need to be reliable, motivated, and flexible to work on a rota basis, balancing shifting priorities. Excellent communication skills and a passion for customer service are essential. Sharing your product knowledge and styling expertise, you will take pride in your work, focus on adding value, and seize every commercial opportunity in store.
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