Job summary
IMPORTANT INFORMATION: This advert is placed on behalf on one of our health serviceproviders. Your application form will be forwarded to the organisation and any future correspondence will be made by the employing organisation.
Channel View Medical Group in Teignmouth is seeking an enthusiastic, motivated person with great people skills to join our friendly Practice. We are looking for a dedicated, compassionate, and approachable individual who will complement our team. The individual must be a team player, have excellent communication skills, good time management skills and the ability to work under pressure when dealing with patients face to face and on the phones
Please note that Channel View Medical Group does not operate an Agenda for change pay scheme
Main duties of the job
The patient advisor isthe first point of contact for patients contacting our GP surgeries. This can be via a variety of methods including via the telephone, face to face and via online consult service and email. Dealing with patients both face to face and via the telephone are the main duties of this role. Acting as the central point of contact for patients. Dealing with all telephone queries/requests from patients and acting as liaison with the Clinical team, as necessary.Booking appointments and distributing information, messages, and inquiries for the clinical team. Hours to include alternate Saturdays 8 - 1pm
About us
Channel View Medical Group provides high-quality, patient-centred care to 22,000 people across six sites in the beautiful coastal town of Teignmouth and on the edge of Dartmoor. We're an innovative, hard-working, and friendly practice that takes pride in fostering a supportive environment for the whole team. Our team includes 18 GPs, 3 Advanced Nurse Practitioners, and a total of 90 staff spanning both clinical and administrative roles. At Channel View, both GPs and ANPs follow the Doctor First model--starting with telephone triage and then managing their own face-to-face appointments.
Details
Date posted
24 February 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£12.21 an hour Per hour
Contract
Permanent
Working pattern
Part-time
Reference number
388-CV-0126-GP
Job locations
Channel View Medical Group
3 Courtenay Place
Teignmouth
TQ14 8AY
Job description
Job responsibilities
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Job description
Job responsibilities
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Person Specification
Specific Skills
Essential
* Excellent communication skills including verbal, written, face-to-face and active listening skills. Computer skills; Microsoft Word, Excel, and E-mail).
Person Specification
Specific Skills
Essential
* Excellent communication skills including verbal, written, face-to-face and active listening skills. Computer skills; Microsoft Word, Excel, and E-mail).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Torbay and South Devon NHS Foundation Trust
Address
Channel View Medical Group
3 Courtenay Place
Teignmouth
TQ14 8AY
Employer's website
(Opens in a new tab)
Employer details
Employer name
Torbay and South Devon NHS Foundation Trust
Address
Channel View Medical Group
3 Courtenay Place
Teignmouth
TQ14 8AY
Employer's website
(Opens in a new tab)