Post & Document Processing Assistant
Location: Leicester (Enderby)
Department: Operations - Post & Document Services
Career Level: Operational Support
Simplify is the UK’s leading conveyancing and property services group. We’re on a mission to make moving simple, and that means running our operations with efficiency, accuracy, and care. To support this, we’re looking for a Post & Document Processing Assistant to join our busy Operations team.
What you’ll be doing
In this role, you’ll play a vital part in keeping our business moving by ensuring that incoming and outgoing post and documents are processed quickly, securely, and accurately. You’ll work with multiple case management systems and support case handlers and other teams by maintaining document integrity and ensuring compliance.
Your responsibilities will include:
* Sorting, logging, batching, and scanning post and documents across multiple systems
* Preparing and managing batches, verifying IDs, and re-batching rescans
* ️ Scanning, printing, and ensuring document quality and completeness
* Attaching and filing cherished and non-cherished documents in line with compliance standards
* Locating files, managing client/solicitor correspondence, and updating records
* ️ Handling special cases such as deeds and FR1 tasks
* Responding to urgent document queries and tasks to support case teams
What we’re looking for
We’d love to hear from you if you have:
* Experience or understanding of document handling, scanning, and logging processes
* Strong attention to detail and accuracy
* Confidence using Microsoft Excel or other spreadsheet tools
* Familiarity with case/document management systems (desirable, but not essential)
* A reliable, organised, and methodical approach to work
* The ability to stay calm under pressure and adapt to urgent tasks
* A positive, proactive attitude and strong team spirit
Why join Simplify?
At Simplify, you’ll be part of a supportive, collaborative team where your work makes a real impact on the lives of our clients. We’ll give you the training you need to succeed, along with opportunities to develop your skills in a fast-paced operational environment.
If you’re process-driven, detail-focused, and enjoy being at the heart of a busy team, we’d love to hear from you.
Benefits Of Working At Simplify
* Competitive Salary
* Site based role in a modern, accessible location
* 25 Days Holiday (plus 8 Public Holidays)
* Pension Scheme & Life Assurance
* Buy/Sell Holiday Option
* Enhanced Maternity, Paternity & Adoption Pay
* Employee Assistance Programme
* Free Conveyancing Services
* ️Retail Discounts, plus much more!
Our Commitment to Diversity
At Simplify, we believe that diversity enhances our business, enriches our workplace, and drives innovation. We’re committed to creating an inclusive environment and encourage applicants from all backgrounds to apply, regardless of age, gender, ethnicity, religion, disability, or sexual orientation.
Apply now to simplify your career. #J-18808-Ljbffr