Location: Birmingham Full-time: Permanent Salary: up to £40,000pa Bonus Are you a Technical Support Technician or design graduate with an interest in fire safety, product compliance, or performance testing? This could be your ideal next step. We're working with a specialist manufacturer in the steel doors, frames, and windows sector, currently looking to bring in a Technical Support Technicianto support their growing team. This is a fantastic opportunity to build your technical skills and gain hands-on experience with fire resistance and security-tested products, working closely with experienced engineers and compliance specialists. The Role: Creating and updating 2D AutoCAD drawings for steel doors, windows, and frames Supporting product design and fabrication documentation Assisting with fire and security test documentation, certificates, and technical files Learning how to interpret performance test reports and industry regulations Helping maintain and understand compliance with BS, EN, and UKCA/CE standards Liaising with internal teams and external customers across design, production and certification requirements What We're Looking For: Proficiency in AutoCAD or similar CAD tools (through work or education) Keen interest in fire testing, product safety, and compliance Detail-oriented, organised, and willing to learn Good communication skills and team mindset Right to work in the UK/Europe Monthly Travel to European Head Office Requirement Background in construction, glazing, fire doors, or timber products Exposure to BS 476, EN 1634, or PAS 24 standards Familiarity with certification schemes like Certifire, BM TRADA, or UL Minimum two years in a similar role Driving Licence Whats on Offer: Full training and development from industry specialists Hands-on experience with certified, performance-tested products Career progression within a niche and high-demand industry Competitive salary Pension holiday package Interested? Apply now with your CV or contact us for a confidential chat about the role.