Overview
Join the RAC as a Mobile Vehicle Technician in our SMR Division - a new era of mobile repair.
Competitive base salary of £40,170, with on-target earnings up to £52,000. Guaranteed overtime option to increase your base salary, plus additional overtime and bonus opportunities. 40 hours per week, with core hours from 8:30 am to 5:00 pm, and one Saturday every four weeks.
SMR Division
The Service, Maintenance & Repair (SMR) division delivers planned, structured repair and servicing directly to members—from driveway to workplace car park. No emergency callouts or unpredictable shift patterns; you work a scheduled list of jobs with the time, tools and support needed for quality work.
Where you'll work
You’ll be part of the Newcastle cluster, covering Newcastle upon Tyne, Gateshead, North Shields, South Shields, Wallsend, Whitley Bay, Tynemouth, Cramlington, and Morpeth. You’ll operate in your local area on a clearly planned schedule, with no reactive callouts.
What to expect
* Routine servicing
* Diagnostics using advanced mobile equipment
* In‑depth repairs normally completed in a workshop
* Member advice and recommendations based on your inspection
* Vehicle safety checks aligned to RAC standards
From day one you’ll have a fully equipped RAC van, fuel card, uniform, full tool set and advanced diagnostics.
Why SMR differs (and why techs love it)
* Planned appointments instead of emergency responses
* Consistent workflow instead of unpredictable demands
* In‑depth repairs, not roadside temporary fixes
* Time to do the job properly, with support and parts ordering built in
* Clear schedules using RAC’s mobile service platform
What you’ll need
* Level 2 qualification in Light Vehicle Maintenance (or equivalent)
* Minimum two years’ experience as a vehicle technician working on light vehicles
* A full UK driving licence with fewer than six points
Benefits
* Earnings that motivate – market‑competitive base salary of £40,170, up to £52,000 via bonuses and premium‑rate overtime.
* Opt‑in Guaranteed Overtime – choose extra rest days at £30 per hour after your first month, earning up to £5,000 extra per year.
* Tools to drive your future – free RAC Ultimate Breakdown Service from day one and access to a car salary sacrifice scheme after 12 months.
* Time off that matters – 23 days holiday (up to 25 with service), plus bank holidays; paid family leave and flexible schedules.
* Financial security & perks – pension scheme with up to 6.5% matched contributions; life assurance cover up to 4× salary.
* Wellbeing that works for you – 24/7 confidential support service for you and household members aged 16+.
* Extras that make a difference – access to Orange Savings portal and, after probation, Colleague Share Scheme.
Who thrives here?
You’re great with tools and people. As the face of the RAC, you’ll work on driveways, in car parks, speaking directly with members, providing reassurance, clarity and high‑quality service. You enjoy independence, problem solving, and real variety.
The role is ideal if you want:
* Independence in a mobile role
* The stability and support of a trusted national organisation
* Ongoing development, including future EV and diagnostic skills
* A role where you give members complete peace of mind as part of what you do
Equality and EEO
We welcome people from all backgrounds and walks of life. As an equal‑opportunity employer, we are committed to diversity and inclusion.
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